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Search by EITHER using a URN or Keywords or use the Advanced Search filters. The Business Sectors (Suites) filter will display the number of NOS in that category. Further use of filters can then be used to find the relevant results. These will be displayed below the search function. The matching NOS will be displayed below when the Find NOS button is clicked. 

For further details on NOS please contact nos@sds.co.uk

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NOS Documents

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Select up to 20 NOS Documents from your search results to download them as .PDF files in a single .ZIP file.
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Select up to 3 NOS Documents from your search results to compare them side by side.
N.B. this compare feature is only available for NOS for which you can View Details on a web page, not older NOS which you can only Download as PDF.

Deal with customers using bespoke software

URN: SFJCCDC1.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Carry out after-call activities

URN: SFJCCDD1.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Manage your own resources and professional development

URN: SFJCCDE1.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Maintain the currency of your competence and knowledge in public

URN: SFJCCDE1.2
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Act as a mentor to a colleague - Legacy

URN: SFJCCDE4.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Prepare to communicate in a business environment

URN: SFJDE2.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Provide leadership for your organisation

URN: SFJCPS5.4
Business Sectors (Suites): Commissioning in the Public Sector
Developed by: Skills for Justice

Ensure compliance with legal, regulatory, ethical and social requirements

URN: SFJCPS5.5
Business Sectors (Suites): Commissioning in the Public Sector
Developed by: Skills for Justice

Encourage innovation in your organisation

URN: SFJCPS6.2
Business Sectors (Suites): Commissioning in the Public Sector
Developed by: Skills for Justice

Develop productive working relationships with colleagues

URN: SFJCPS7.1
Business Sectors (Suites): Commissioning in the Public Sector
Developed by: Skills for Justice

Obtain additional finance for the organisation

URN: SFJCPS8.3
Business Sectors (Suites): Commissioning in the Public Sector
Developed by: Skills for Justice

Manage the environmental impact of your work

URN: SFJCPS8.5
Business Sectors (Suites): Commissioning in the Public Sector
Developed by: Skills for Justice

Establish details and contact regarding new or repeat victims and witnesses

URN: SFJWCDE6
Business Sectors (Suites): Witness Care
Developed by: Skills for Justice

Undertake needs assessments of victims and witnesses

URN: SFJWCDE7
Business Sectors (Suites): Witness Care
Developed by: Skills for Justice

Provide leadership for your organisation

URN: SFJPSG2.1.2
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Map the environment in which your organisation operates

URN: SFJPSG2.2.1
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Improve organisational performance

URN: SFJPSG2.2.2
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Develop the culture of your organisation

URN: SFJPSG2.2.3
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Manage risk

URN: SFJPSG2.2.4
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Manage business processes

URN: SFJPSG2.2.5
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice