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Search by EITHER using a URN or Keywords or use the Advanced Search filters. The Business Sectors (Suites) filter will display the number of NOS in that category. Further use of filters can then be used to find the relevant results. These will be displayed below the search function. The matching NOS will be displayed below when the Find NOS button is clicked. 

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NOS Documents

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Establish and champion standards in evidence based decision making

URN: SFJPSG5.1.5
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Deliver financial aspects of a business plan in line with public sector

URN: SFJPSG5.2.1
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Maintain internal controls and public sector

URN: SFJPSG5.2.2
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Progress the financial management of the public sector organisation

URN: SFJPSG5.2.3
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Guide the organisation’s business model development and financial

URN: SFJPSG5.2.4
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Promote the use of technology within your organisation

URN: SFJPSG5.3.1
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Build and maintain effective customer relations

URN: SFJPSG6.1.1
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Work with others to improve customer service ICS 39

URN: SFJPSG6.1.2
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Implement quality improvements to customer service

URN: SFJPSG6.1.3
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Know the rules to follow when developing customer service

URN: SFJPSG6.1.4
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Champion customer service

URN: SFJPSG6.1.5
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Evaluate the quality of customer service

URN: SFJPSG6.1.6
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Develop a customer service strategy for an area

URN: SFJPSG6.1.7
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Develop a customer focused organisation

URN: SFJPSG6.1.8
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Manage a project

URN: SFJPSG6.2.2
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Manage a programme of complementary projects

URN: SFJPSG6.2.3
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Prepare for a project review in the public sector

URN: SFJPSG6.2.4
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Exercise responsibility for a public sector programme/project subject to reviews

URN: SFJPSG6.2.5
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Influence policies/services through effective communications with citizens

URN: SFJPSG6.3.1
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice

Develop a communications strategy and plans for promoting and evaluating a public policy service

URN: SFJPSG6.3.2
Business Sectors (Suites): Professional Skills for Government (PSG)
Developed by: Skills for Justice