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NOS Finder

Search by EITHER using a URN or Keywords or use the Advanced Search filters. The Business Sectors (Suites) filter will display the number of NOS in that category. Further use of filters can then be used to find the relevant results. These will be displayed below the search function. The matching NOS will be displayed below when the Find NOS button is clicked. 

For further details on NOS please contact nos@sds.co.uk

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NOS Documents

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Select up to 20 NOS Documents from your search results to download them as .PDF files in a single .ZIP file.
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Select up to 3 NOS Documents from your search results to compare them side by side.
N.B. this compare feature is only available for NOS for which you can View Details on a web page, not older NOS which you can only Download as PDF.

Deal with gaps, errors and irregularities in information provided

URN: SFJPA3.1
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Investigate suspected non-compliant individuals

URN: SFJPA3.2
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Maintain the security of data through your own actions

URN: SFJPA4.1
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Provide technical advice and/or guidance relating to public services

URN: SFJPB2.1
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Provide interpretative technical advice and/or guidance in complex

URN: SFJPB2.2
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Manage the achievement of customer satisfaction

URN: SFJPC1.1
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Follow the rules to deliver customer service

URN: SFJPC1.2
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Deal with customers in writing or electronically

URN: SFJPC1.3
Business Sectors (Suites): Local Government Skills, NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Deal with incoming telephone calls with customers

URN: SFJPC1.4
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Make telephone calls to customers

URN: SFJPC1.5
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Operational Delivery, Processing, customer service behaviours and processes, effective relationships with colleagues and

URN: SFJPC1.6
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Deliver seamless customer service with a team

URN: SFJPC1.7
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Work with others to improve customer services

URN: SFJPC2.1
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Promote continuous improvement

URN: SFJPC2.2
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Implement quality improvements to customer services

URN: SFJPC2.3
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Recognise and deal with customer queries, requests and problems

URN: SFJPC3.1
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Resolve customer service problems

URN: SFJPC3.2
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Accept instructions to manage and improve own performance in a

URN: SFJPD1.1
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

IT User Fundamentals (Foundation)

URN: SFJPD2.1
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice

Bespoke or specialist software (Foundation)

URN: SFJPD2.3
Business Sectors (Suites): NOS for Operational Delivery Processing roles
Developed by: Skills for Justice