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NOS Finder

Search by EITHER using a URN or Keywords or use the Advanced Search filters. The Business Sectors (Suites) filter will display the number of NOS in that category. Further use of filters can then be used to find the relevant results. These will be displayed below the search function. The matching NOS will be displayed below when the Find NOS button is clicked. 

For further details on NOS please contact nos@sds.co.uk

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NOS Documents

Opens in Excel or text editor

Select up to 20 NOS Documents from your search results to download them as .PDF files in a single .ZIP file.
or
Select up to 3 NOS Documents from your search results to compare them side by side.
N.B. this compare feature is only available for NOS for which you can View Details on a web page, not older NOS which you can only Download as PDF.

Plan change

URN: SFJCCBE3.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Implement Change

URN: SFJCCBE4.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Develop productive working relationships with colleagues

URN: SFJCCBF1.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Develop productive working relationships with colleagues and stakeholders

URN: SFJCCBF2.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Develop and sustain effective working with staff from other agencies

URN: SFJCCBF3.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Manage risk

URN: SFJCCBG1.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Manage quality systems

URN: SFJCCBH1.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Prepare for and participate in quality audits

URN: SFJCCBH2.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Promote a healthy and safe culture in the workplace

URN: SFJCCBI1.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles, Remote Monitoring Operations
Developed by: Skills for Justice

Conduct a health and safety risk assessment of a workplace

URN: SFJCCBI2.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Make sure your own actions reduce risks to health and safety

URN: SFJCCBI3.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Promote equality or opportunity, diversity and inclusion in your area of

URN: SFJCCBJ1.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Manage the environment impact on your work

URN: SFJCCBK1.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Manage business processes

URN: SFJCCCA1.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Build and manage teams

URN: SFJCCCB1.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Lead meetings

URN: SFJCCCB2.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Support individuals to develop and maintain their performance

URN: SFJCCCB3.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Implement quality improvements to customer services

URN: SFJCCCC2.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Manage customer service performance

URN: SFJCCCC3.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice

Recognise and deal with customer queries, requests and problems

URN: SFJCCCC4.1
Business Sectors (Suites): NOS for Operational Delivery Contact Centre roles
Developed by: Skills for Justice