Manage resources for high profile or exceptional cases in courts and tribunals
Overview
This standard is for individuals who manage resources and high profile or exceptional cases in courts and tribunals. These resources will include those allocated to various aspects of managing the court programme and will include individuals from external parties and stakeholders. The high profile or exceptional cases will include setting up meetings and understanding what to expect and communicating this to your colleagues and stakeholders. The term “high profile or exceptional cases” relates to those cases which are high profile media cases and those of public interest. This will apply to courts and tribunals of varying sizes and a wide range of resources and business needs.
Performance criteria
You must be able to:
engage and negotiate with colleagues and stakeholders to establish
requirements to succeed against organisational objectives
- undertake a comprehensive assessment of the resources required to
meet organisational objectives
- manage the impact on accommodation and resources for the day to
day running of court programmes in line with organisational
requirements
- carry out a risk assessment and take appropriate action in respect of
high profile or exceptional cases
- monitor resources and take appropriate action to deal with any
significant variances between actual and planned resources in line with
organisational requirements
- resolve unforeseen issues in a courts and tribunals environment in
line with organisational requirements
- refer matters outside your responsibility to the relevant individuals in
line with organisational requirements
- follow guidance for dealing with media queries in line with
organisational requirements
- monitor progress of high profile or exceptional cases in line with
organisational requirements
- establish the need for additional security arrangements or resources
required for high profile or exceptional cases
- allocate resources to high profile or exceptional cases in line with
organisational requirements
- brief colleagues on high profile or exceptional cases in line with
organisational requirements
- communicate information on high profile or exceptional cases in line
with organisational requirements
- maintain accurate and up to date records in line with organisational
requirements
Knowledge and Understanding
You need to know and understand:
You need to know and 1. your role, responsibilities and competence, and who to seek
assistance and advice from when necessary
legislation, guidance and organisational procedures relevant to the
job role.
the range of judicial resources
availability and standards of accommodation and equipment
complexities of the needs of potential witnesses and how these can
be met
availability of stakeholders in high profile or exceptional cases
time constrained cases and ad hoc business requirements
holiday custody court requirements
the data and information to be collected and analysed to inform court
programming
how to negotiate the use of resources with colleagues and
stakeholders to optimise use for all concerned
risks and impacts associated with the types of resources used and
how to manage these
where to access information about previous use of resources for
high profile or exceptional cases
who are the suppliers of the resources you need?
how to revise court programmes as a result of a high profile or
exceptional case
the importance of monitoring the quality and use of resources for
high profile or exceptional cases
organisational procedures for ensuring information remains secure
how to undertake a risk assessment
how to review security arrangements
the range of security measures and arrangements in place
how to liaise with the media in line with organisational requirements
how to prepare staff/colleagues for high profile or exceptional cases
the importance of maintaining confidentiality
roles and responsibilities of court and tribunals users within your
responsibility