Operate effectively in a furniture-related commercial environment
Overview
This standard covers the skills and knowledge required to operate effectively within any commercial environment in the furniture, furnishings and interiors industry. This involves: 1. planning and organising your own work 2. improving your own skills and development
Performance criteria
You must be able to:
check you have all required resources before beginning your work
work with others to achieve work objectives you have been set
work safely and efficiently at all times
fulfil your responsibilities on time and to quality standards
keep your work area in a tidy and organised state
take appropriate actions to solve problems following standard
operating procedures
- report any problems that cannot be readily solved to the
appropriate person.
- objectively assess your own skills, knowledge and expertise
against an expected standard, and /or work objectives
- respond appropriately to feedback from others on how well your
own skills, knowledge and expertise match the expected
standards/ work objectives required
- identify areas for development to maintain and/or increase your
own skills, knowledge and expertise
- inform the appropriate person about any areas of development
that you have identified
Knowledge and Understanding
You need to know and understand:
the principles of sustainable furniture manufacture and good
practice
- procedures followed to obtain resources you will need to complete
your work objectives
- what safety, health and environment hazards are associated with
resources you use and risk control procedures you are required to
follow
- when and why it may be necessary to work with others to achieve
work objectives that have been set
why it is important to work safely at all times
why it is important to keep the work area clean and tidy
how to solve typical problems and who to report unsolvable
problems to
how to dispose of waste in accordance with current legislation
levels/standards/objectives you are expected to work to
ways of objectively assessing your own skills and expertise
against an agreed standard/objective
- methods of seeking feedback from others on how well your skills,
knowledge and expertise match the agreed standard/objective
- appropriate responses to feedback and appraisal of your
performance at work
- how to identify areas for development and/or improvement in your
skills, knowledge and expertise
- who to inform about any further development you might need