Work effectively in a team
Overview
This standard covers the skills and knowledge required to work effectively with others in a team whilst maintaining effective professional working relationships. It also covers actively engaging in the wider business and looking to provide information that positively contributes to
Performance criteria
You must be able to:
communicate with others using appropriate methods
- give and receive constructive support and feedback to/from
colleagues
actively contribute to the team you work with
bring to the attention of colleagues' information that might have an
immediate effect on their work
- carry out requests from other people promptly without holding up
the course of the work
refer requests that cannot be met to an appropriate person
check behaviour, dress and appearance conform to work practice,
organisation guidelines and legal requirements
- promote a positive image of the organisation at all times
Knowledge and Understanding
You need to know and understand:
how to maintain effective working relationships
company guidelines on dress and behaviour
level/standard/objective you are expected to work to
ways of objectively assessing your own skills and expertise
against an agreed standard/objective
- methods of seeking feedback from others on how well your skills,
knowledge and expertise match the agreed standard/objective
- the appropriate response to feedback and appraisal of your
performance at work
- how to identify areas for development and/or improvement in your
skills, knowledge and expertise
who to inform about any further development you might need
importance of listening to changing priorities and/or requirements