Maintain furniture showroom

This standard covers the skills and knowledge required to keep the fitted furniture showroom clean and tidy and then monitoring the area

1. check the showroom at suitable times to confirm area is clean,

   tidy and free from hazards and obstructions

   2. check the showroom at suitable times to confirm merchandise is

   in a saleable condition and meets company standards for

   positioning and presentation

   3. check the showroom at suitable times to confirm information

   concerning prices, products and promotions is clearly visible to

   customers

   4. maintain the showroom to the store standard without hindering

   customers from shopping

   5. promptly report problems that could have a negative effect on the

   customer experience following standard operating procedures

   6. report any customer feedback you receive following standard

   operating procedures

1. how the layout and appearance of the showroom influences sales

   2. company standards for the condition of the showroom in relation

   to:

   • cleanliness

   • tidiness

   • health and safety

   • positioning, condition and presentation of merchandise

   • positioning of information concerning products, prices and

   promotions

   3. when and how to check the showroom meets company standards

   4. how to balance checking the showroom during trading hours with

   your other duties

   5. how to recognise when the condition of the showroom is not

   satisfactory and how to correct it

   6. the right person to contact if you are unable to restore the

   condition of the showroom to the required standard

   7. how to identify realistic ways to improve the condition of the

   showroom so as to encourage sales

   8. how to spot and report problems that could have a negative effect

   on the customer's shopping experience

   9. who you need to tell about any customer feedback you receive