Manually collect waste

URN: euswo04
Business Sectors (Suites): Waste Resource Operations Management
Developed by: Energy & Utility Skills
Approved on: 01 Nov 2017


This standard defines the competence required to collect waste safely in accordance with your organisations guidelines. You will be collecting waste manually but will also need to be able to operate equipment and machinery safely and with due care and attention to others as well as yourself. This standard is aimed at those who collect waste manually, either kerbside collections, waste bin collections or

Performance criteria

You must be able to:

Collect waste

  1. follow all health and safety and work procedures and instructions

    throughout the collection process

  2. make sure that a route risk assessment has been provided and there

    is safe access to the waste to be collected

  3. collect waste, using manual handling techniques, in a safe manner

    avoiding the risk of injury to self and others

  4. reject waste and respond to non-conforming waste in accordance

    with organisational procedures

  5. use Personal Protective Equipment (PPE) in accordance with

    organisational procedures

  6. check and confirm containers contain the correct classification of


  7. use the proper manual handling techniques for the different types of


  8. leave the designated collection area clean and safe

    Operate equipment

  9. followrisk assessments and organisational and manufacturers

    procedures to operate machinery and equipment safely

  10. report faults and defects as soon as possible in line with

    operational procedures

  11. work in a manner which reduces the risk of injury and disease to

    self and others, and avoids risk of harm to self, others and the


    Use and communicate information

  12. give and request information to and from designated person

  13. check the collection documentation is accurate and complete

    Resolve problems which arise from collecting waste

  14. report promptly any circumstances which affect the collection of the

    waste, in accordance with operational procedures

  15. report any damage which results from the collection process, in

    accordance with operational procedures

  16. resolve problems within your limits of your own responsibility

    behaviour which underpins effective performance

Knowledge and Understanding

You need to know and understand:


  1. the classifications and types of waste

  2. the potential hazards associated with different wastes relevant to the

    job role

  3. how to identify work-related hazards and risks

  4. details of operational procedures and documentation

  5. how to work constructively with colleagues and other people and

    resolve disagreements

  6. operational procedures and why it is important to comply with them

  7. how to use personal protective equipment (PPE) in line with



  8. the limits of the job responsibility when communicating with others

    Collecting waste

  9. waste collection schemes relevant to the organisation

  10. how to correctly respond to non-conforming waste

  11. the safe working areas and hazards associated with loading waste

  12. the characteristics of different types of collection receptacle and

    how to handle them

  13. how to avoid the risk of injury and disease

  14. how to minimize the risk of harm to oneself and the environment

  15. how to respond to hazardous waste

  16. how to respond to unsuitable and damaged collection equipment

  17. the reasons for rejecting waste

  18. information required for the completion of organisational


  19. equipment operating procedures and the importance of carrying

    them out correctly


Scope Performance

Scope Knowledge





Links To Other NOS

External Links

Version Number


Indicative Review Date

01 Nov 2021





Originating Organisation

Energy & utility skills

Original URN


Relevant Occupations

Public Service and other Associate Professionals, Public Services

SOC Code



Manual; Collection; Waste; Classification; Waste collection schemes; Hazardous waste