Develop a professional network in the Tram and Tramway environment
Overview
This standard is about developing a professional network in the Tram and Tramway environment. It is about making connections that will benefit you in your role and personally while you develop your career. You should know and understand the benefits of a professional network and how to balance your networking activities with your work activities. You will also know and understand strategies for developing a professional network as well as ways in which you can evaluate its effectiveness.
This standard is for those who work in the Tram and Tramway environment at supervisor/technician level.
Performance criteria
You must be able to:
P1 identify opportunities to develop a professional network in the Tram and Tramway environment
P2 respond to requests from a professional network, without disrupting your own work
P3 establish the boundaries of confidentiality in line with your organisation's requirements
P4 share information that is relevant to your work activities and promotes understanding across a range of audiences
P5 evaluate the effectiveness of a professional network within your own area of responsibility
Knowledge and Understanding
You need to know and understand:
Scope/range
Scope Performance
P4 Audiences may include; colleagues, manufactures, designers, suppliers, contactors, other departments, senior personnel, professional experts, retired professionals.
Scope Knowledge
K1 Benefits may include; developing new ideas and work around solutions, providing/receiving advice and support, verifying information, building on best practice, sharing information, increasing reputation, staying up to date with new technology, finding solutions, aiding career development.
K2 Policies, procedures and guidelines may include those relating to; confidentiality, out of hours working, use of mobile phones on site.
K4 Strategies may include; social networking (linkedin, twitter), attending events (product launch, conference, training day), joining a group/membership organisation, sharing information.
K5 Methods and techniques may include; using interpersonal skills (positive body language, choice of words, empathising), using influencing skills (presenting ideas, building consensus, involving others, building trust), acknowledging, supporting and encouraging others, avoiding being negative and dismissive of others' ideas.
Values
Behaviours
Skills
Glossary
Tram
Tramcars, tram vehicle, and any other rail vehicles that operate on tramways. It includes one or more trams coupled together and includes non-passenger-carrying vehicles.
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Tramway environment
Includes the tramway (a set of rails, switches and crossings which form the route of a Tram) , infrastructure (fixed assets used for the running of the Tram transport system, including, the tramway, bridges, tunnels, stops, stations and fixed equipment for signalling, communications and electrification), depots, stabling yards.
Professional network
Includes those who have connected for career and business reasons.