Deliver a group training session in the Tram and Tramway environment

URN: UKTTDT07
Business Sectors (Suites): Tram Driver Trainer
Developed by: UK Tram
Approved on: 2021

Overview

​This standard is about delivering a group training session in the Tram and Tramway environment.  It is about being able to use a range of training methods and techniques which meet organisational requirements for equality, diversity and inclusion and enable learning in a group environment.  You will know and understand the principles of learning and development in a group setting as well as being able to tailor activities to suit specific learner requirements and group dynamics.  You will be able to support learners to apply their new knowledge and skills and reflect on their own experiences.  You will be able to provide feedback to the group and report any issues relating to the training session in line with organisational procedures.   At all times you will adhere to the health and safety requirements of your organisation as well as the safe systems of work in place in the Tram and Tramway environment.

This standard is for those who work in a training role at supervisor level in the Tram and Tramway environment.


Performance criteria

You must be able to:

P1        identify the purpose and outcome of a group training session

P2        use a range of methods and techniques to deliver a group training session in the Tram and Tramway environment

P3        confirm the learning methods and techniques meet organisational requirements in relation to equality, diversity and inclusion

P4        manage risks to the health and safety of the participants in a group training session

P5        identify opportunities for individuals to develop and apply new knowledge and skills

P6        provide opportunities for the group or individuals within the group to feedback on their progress

P7        adapt the learning methods and techniques to suit specific requirements or group dynamics

P8        support individuals to reflect on their own progress

P9        provide feedback to the group and individuals whilst delivering the group training session

P10    report any identified training session issues in line with organisational procedures

P11    complete any records of training session activities in line with organisational requirements


Knowledge and Understanding

You need to know and understand:

K1        the principles of learning and development in a group training session K2        how to identify the purpose and outcome of a training session K3        the **potential barriers** to learning in a group training session K4        the methods and techniques used to deliver a training session in the Tram and Tramway environment K5        the importance of confirming learning methods and techniques meet organisational requirements in relation to equality, diversity and inclusion K6        the types of risks associated with a group training session in the Tram and Tramway environment K7        the different ways to adapt learning methods and techniques to suit specific requirements and group dynamics K8        how and when to support and involve individuals in the group training session and reflect on their own progress K9        the importance of providing feedback to the group and individuals within the group training session K10    the sources of support from your organisation if issues are raised that are beyond your level of competence K11    how to complete records concerning training sessions in line with organisational requirements

Scope/range


Scope Performance

P2        Methods and techniques may include; discussion, skills practice, case studies, simulations, group interaction, vehicle/infrastructure walk arounds, presentation, small group working, demonstration, assessment, self-assessment, question and answering, feedback.

P4        Risks may include; safeguarding, discrimination, injury, accident, application of legislation, number of people.


Scope Knowledge

K3        Potential barriers may include; fear and uncertainty, conflict between group members, lack of confidence, environmental, language, cultural. **


Values


Behaviours


Skills


Glossary

Tram

Tramcars, tram vehicle, and any other rail vehicles that operate on tramways. It includes one or more trams coupled together and includes non-passenger-carrying vehicles.

* *

Tramway environment

Includes the tramway (a set of rails, switches and crossings which form the route of a Tram), infrastructure (fixed assets used for the running of the Tram transport system, including, the tramway, bridges, tunnels, stops, stations and fixed equipment for signalling, communications and electrification), depots, stabling yards.


Links To Other NOS


External Links


Version Number

1

Indicative Review Date

2024

Validity

Current

Status

Original

Originating Organisation

n/a

Original URN

None

Relevant Occupations

Driver Trainer, Driving Instructor

SOC Code

8215

Keywords

Tram, Tramway, group, training