Setup and use digital devices
Overview
This standard is about selecting, configuring and using digital devices, including PC, laptop, tablet or smart phones. This includes implementing and configuring operating systems, internet connections, application software, data storage media and peripheral devices such as printers and scanners.
Configuring and using digital devices involves setting up a PC, laptop, tablet or smart phone and associated peripheral components (including keyboard, mouse, storage media and printers / scanners). It includes being aware of different storage media capacities and transfer rates. It also includes installing and configuring standard software including an operating system, browser, security software and standard office application software.
This standard is for those who need to undertake digital device configuration to meet their own needs or as part of their duties.
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
- The standard digital device user interaction components (including keyboard, mouse and screen) and how to connect and configure them for use
- The industry standard software installations that are used to operate digital device, including operating system, browser, security software and office application software
- How to install an operating system to a digital device
How to setup the operating system to meet user needs
The different terminology used to describe digital devices, software and components
The standard peripheral components that can be added to a digital device
The industry standard data storage components used to connect to digital devices
The storage capacities and data transfer rates that storage devices use
The methods for setting up connected printers and peripheral devices and how to apply them
- The standard tests that are used to check the system for issues
- How to undertake internet performance tests that can be used to check the internet connection
- How to identify and escalate faults identified in digital device and system implementation, configuration and operation
- Where and when to get help and expert advice
- The types of connection methods that can be used to access the Internet
- What details are needed and how to connect to an Internet Service Provider (ISP)
- The main factors that affect system performance