Manage IT business analysis assignments
Overview
This standard is about managing IT business analysis assignments.
IT business analysts apply structured approaches to identify business problems, and investigate, analyse and communicate opportunities to improve processes, systems and services.
Managing IT business analysis assignments involves organising and coordinating the efforts of business analysts and stakeholders. It includes monitoring the progress of business analysis assignments by tracking activities, resolving issues, recommending actions and providing regular updates on assignment status and deliverables to senior management and stakeholders. It also includes ensuring that all business analysis activities comply with quality assurance and related organisational policies. Business analysis management also entails ensuring that the business analyst teams are trained and able to consistently support business analysis assignments.
This standard is for those who need to manage business analysis assignments as part of their duties.
Performance criteria
You must be able to:
- Organise and lead teams to deliver IT business analysis assignments in line with organisational requirements
- Monitor IT business analysis assignment activities to provide status updates to stakeholders
- Verify compliance with organisational quality assurance policies and standards
Provide advice and guidance on business analysis techniques to support delivery teams
Engage with internal and external stakeholders to seek guidance in line with governance requirements
Benchmark the performance of business analysis teams against industry standards to plan training and develop capabilities
- Contribute to the development of organisational standards and guidelines for business analysis
Knowledge and Understanding
You need to know and understand:
- The implications of organisational culture and structure for IT business analysis assignments
- How to review and take account of culture, stakeholders and relevant real life factors and constraints for IT business analysis assignments
- Policies and standards relating to IT business analysis within an organisation
- How to monitor the compliance of IT business analysis activities with relevant legislation, policies and standards
- Industry best practice and benchmarking for IT business analysis
- The knowledge base and lessons learned from prior experience in IT business analysis assignments
- How to provide support and guidance to business analysis teams
- The organisational procedures, tools and techniques for IT business analysis
- How to monitor the effectiveness and quality of IT business analysis activities
- How to engage with stakeholders to provide updates
- How to perform capability analysis to evaluate the training needs of business analysis teams
- How to perform benchmarking of business analysis activities
- The steps involved in reviewing business analysis policies and standards and contribute to updating them
* *