Provide leadership for your team
Overview
Who is this unit for?
This unit is for those who have a team leadership responsibility.
What is this unit about?
This unit is about providing direction to the members of your team and motivating and supporting them to achieve the objectives of the team and their personal work objectives.
Performance criteria
You must be able to:
P1 set out and positively communicate the purpose and objectives of the team to all members
P2 involve members in planning how the team will achieve its objectives P3 ensure that each member of the team has personal work objectives and
understands how achieving these will contribute to achievement of the team's objectives
P4 encourage and support team members to achieve their personal work objectives and those of the team and provide recognition when objectives have been achieved
P5 win, through your performance, the trust and support of the team for your leadership
P6 steer the team successfully through difficulties and challenges, including conflict within the team
P7 encourage and recognise creativity and innovation within the team P8 give team members support and advice when they need it, especially
during periods of setback and change
P9 motivate team members to present their own ideas and listen to what they say
P10 encourage team members to take the lead when they have the knowledge and expertise and show willingness to follow this lead
P11 monitor activities and progress across the team without interfering
Knowledge and Understanding
You need to know and understand:
General knowledge and understanding
K1 different ways of communicating effectively with members of a team K2 how to set objectives which are SMART (specific, measurable,
achievable, realistic and time-bound)
K3 how to plan the achievement of team objectives and the importance of involving team members in this process
K4 the importance of and being able to show team members how personal work objectives contribute to achievement of team objectives
K5 that different styles of leadership exist
K6 how to select and successfully apply a limited range of different methods for motivating, supporting and encouraging team members and recognising their achievements
K7 types of difficulties and challenges that may arise, including conflict within the team, and ways of identifying and overcoming them
K8 the importance of encouraging others to take the lead and ways in which this can be achieved
K9 the benefits of, and how to encourage and recognise, creativity and innovation within a team
Industry/sector-specific knowledge and understanding
K10 legal, regulatory and ethical requirements in the industry/sector
Context-specific knowledge and understanding
K11 the members, purpose, objectives and plans of your team K12 the personal work objectives of members of your team
K13 the types of support and advice that team members are likely to need and how to respond to these
K14 standards of performance for the work of your team
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
- you create a sense of common purpose
- you take personal responsibility for making things happen
- you encourage and support others to take decisions autonomously
- you act within the limits of your authority
- you make time available to support others
- you show integrity, fairness and consistency in decision-making
- you seek to understand people's needs and motivations
- you model behaviour that shows respect, helpfulness and cooperation
Skills
Listed below are the main generic skills which need to be applied in providing leadership for your team. These skills are explicit/implicit in the detailed content of the unit and are listed here as additional information.
1. communicating
2. planning
3. team building
4. leading by example
5. providing feedback
6. setting objectives
7. motivating
8. consulting
9. problem solving
10. valuing and supporting others
11. monitoring
12. managing conflict
13. decision making
14. following
Glossary
Links To Other NOS
TDASTL64 Provide leadership in your area of responsibility TDASTL65 Allocate and check work in your team
Origin of this unit
This unit is taken from the National Occupational Standards for Management and Leadership where it appears as unit B5.