Receive and progress costume orders

Business Sectors (Suites): Costume for Film, TV and Theatre Productions
Developed by: ScreenSkills
Approved on: 30 Mar 2021


This standard is about your ability to receive and progress orders for costumes within a costume house or internal stock room.

This may involve selecting costumes and accessories to fulfil orders, booking costumes in and out, planning orders and keeping records, using available stock effectively and labeling and packing the costumes.

This standard may be applicable to costume stock room managers, costume assistants or stock room staff.

Performance criteria

You must be able to:

  1. ​work in collaboration with the costume designer, supervisor or production team to identify the costumes required
  2. identify technology to be used within the production that may impact on costumes
  3. plan and confirm budgets and timescales in relation to costume requirements
  4. select and assemble costumes and accessories suitable to fulfill the order requirements
  5. confirm that costumes and accessories assembled meet the order requirements
  6. identify and record required repairs, improvements or alterations
  7. identify requirements in relation to multiples of the same costumes
  8. confirm costs related to costume hire, including damage, repair costs and fines
  9. assess and record the condition of costumes and accessories before they are booked out
  10. follow terms and conditions when dispatching or receiving goods
  11. record, label and pack costumes for book out and dispatch
  12. receive returned items and check returns against records
  13. correctly position and apply Kimble tagging securely where required
  14. examine returned costumes for damage
  15. take agreed action when items are returned damaged 
  16. label costumes with the relevant details and submit them for repair
  17. identify, categories and organise items to be cleaned
  18. check returned, repaired and cleaned costumes are in a suitable condition for storage
  19. store returned costumes in the allocated area
  20. follow confidentiality rules and requirements
  21. communicate clearly at all times with colleagues and clients
  22. follow health and safety riles and regulations at all times

Knowledge and Understanding

You need to know and understand:

1. costume styles and overall looks across genres and historical periods 2. design brief sand production requirements 3. the range of costume in stock 4. timescales and timetables in relation to costume requirements 5. the impact of technology used within film and TV production on costumes 6. how to assemble costumes for an order 7. costume booking systems 8. costume order processing and required records 9. terms and conditions in relation to the hiring and return of costumes 10. costume maintenance processes 11. Information required on labels and secure packing procedures 12. cost awareness, including the cost related to damage, repair costs and fines 13. the confidentiality rules and requirements 14. the communication protocol with cliental, production staff and colleagues 15. statutory responsibilities under health, safety and environmental legislation and regulations


Scope Performance

Scope Knowledge





Links To Other NOS

External Links

Version Number


Indicative Review Date

30 Mar 2026





Originating Organisation


Original URN


Relevant Occupations

Arts, Media and Publishing, Associate Professionals and Technical Occupations, Crafts, Creative Arts and Design, Media and Communication, Media Associate Professionals, Performing Arts

SOC Code



costume orders, record, label, pack, booking system, hiring and returning costumes