Advise a potential client on a post production project

This Standard is about helping a potential client achieve a realistic understanding of what can be achieved for their project within time, budget and technical feasibility. It entails explaining to them what is possible honestly and without criticising their request. It also involves anticipating the various ways in which the project can be developed. This Standard could apply to anyone in post production who liaises with clients on potential work.

1. clarify your understanding of requests, enquiries or possible

   projects using information from reliable sources of expertise

   2. identify what clients need to know about cost, time and technical

   requirements in order to progress projects

   3. estimate what is available for post production using information

   from clients overall budgets

   4. identify possibilities in terms of technical feasibility, workflows,

   costs and timings which are consistent with what clients wants to

   achieve

   5. explain possibilities, implications and constraints to clients in

   positive ways

   6. seek technical advice from relevant colleagues when necessary to

   advise clients

   7. find solutions that meet clients needs and that have features and

   benefits that will be attractive to them, when there are obstacles to

   them achieving what they want

   8. provide information to clients that is valid, complete and relevant

   9. maintain security for information in line with company

   requirements

1. the technical capabilities of the facility and the people available

   2. current viewing standards and current professional, national and

   international standards of delivery and expressions of best

   practice for the range of platforms and content

   3. sources of expertise about possible projects and how to access

   them

   4. how long different processes and workflows take and their costs

   5. workflow planning and choice

   6. the problems and risks associated with different kinds of project

   7. how to identify changes in production that could make significant

   savings in post production

   8. creative contributions that the people available can make to a

   project

   9. who to consult for further information or guidance on different

   types of project and technical requirements

   10. how to understand potential clients needs beyond their initial

   request

   11. how to identify if clients expectations on delivery are achievable

   12. how to determine the best processes to follow to produce the

   main delivery requirement

   13. how to present answers to questions and proposals in ways that

   potential clients will understand

   14. company systems for storage, back up and security