Support and manage junior colleagues in the creative industries LEGACY
Overview
This Standard involves
facilitating and managing the work of junior colleagues within your own field
of work. Junior colleagues could be work
experience students, trainees or assistants.
Performance criteria
You must be able to:
1
devise
a work plan with junior colleagues that will enable them to carry out the
desired work
2
ensure
the work plan takes account of the requirements and scope of your own job role,
the extent of your authority, the resources available and the time limits
applicable to the work
3
make
sure junior colleagues understand the requirements of the brief, the work plan
and schedule
4
communicate
with junior colleagues about their role and responsibilities in a way which
promotes good working relationships and encourages them to learn
5
make
sure junior colleagues know how to use the necessary equipment and materials
6
encourage
junior colleagues to ask questions to clarify any aspects they do not fully
understand
7
provide
junior colleagues with the opportunity to contribute and try out the work for
themselves
8
monitor
the work of junior colleagues and demonstrate how they could address potential
problems involving the work
9
find
workable solutions for any problems with junior colleagues’ performance which
could adversely impact upon the work schedule or quality
10 ensure that junior colleagues adhere to
applicable health and safety requirements at all times
11 provide individual feedback to junior colleagues
on their work and encourage them to improve future performance
12 evaluate your own performance in the management
of junior colleagues
13 maintain confidentiality ofsensitive information in line with organisational procedures
Knowledge and Understanding
You need to know and understand:
1 processes
and procedures to follow when managing junior colleagues in the organisation
you are working in
2 legislation,
regulations and codes of practice that are applicable to managing other people
and to the work being undertaken
3 who should
input to planning the work of junior colleagues
4 how to find
out who needs to know about any problems concerning the management of junior
colleagues and the progress of the work they are undertaking
5 who can
provide feedback on your own performance in the management of junior colleagues
6 methods to
monitor junior colleagues that are effective, unobtrusive and objective
7 how to
provide constructive feedback to junior colleagues
8 how to
encourage others to develop their skills and progress in their careers
9 sources of
external financial support or training that may be available for junior
colleagues
10 how
to objectively evaluate feedback regarding your own performance
11 how to store sensitive information in line with organisational and data protection requirements