Consult, assess, plan and prepare for Hair, Barbering, Beauty, Nails, Wellbeing and Holistic services

URN: SKAHDBRBNS1
Business Sectors (Suites): Barbering,Beauty Therapy Advanced Practices,Hairdressing and Barbering,Nail Services,Beauty therapy
Developed by: SkillsActive
Approved on: 30 Mar 2021

Overview

​This standard is about carrying out the consultation, assessment, planning and preparation for Hair, Barbering, Beauty, Nails, Wellbeing and Holistic sectors. This standard is part of the Hair, Barbering, Beauty, Nails, Wellbeing and Holistic and related industries NOS suites. You will need to follow the service protocol, legislative, regulatory and organisational requirements to implement and maintain safe, hygienic and effective working practices. It is advisable users of this standard are aware of, and comply with first aid requirements, in accordance with legislation and organisational policies and procedures.


Performance criteria

You must be able to:

1.     carry out a concise and comprehensive consultation, taking account of:

1.1 the individual's declared medical history and current medical status

1.2 the individual's service history

1.3 the individual's service requirements

1.4 the individuals concerns, expectations and desired outcome's

1.5 considering the individual's physical and psychological wellbeing for the service

1.6 diverse needs

1.7 declared relative and absolute contraindications and restrictions

2.     recognise, respond and sign-post appropriately in response to any disclosed conditions in compliance with data legislation

3.     discuss the individual's objectives, concerns, expectations and desired outcomes to inform the service plan

4.     explain the fee structure

5.     discuss and agree pre-treatment instructions and recommendations prior to the service

6.     assess, discuss, agree and document the consultation and expected service outcomes and associated risks with the individual

7.     inform and provide information to the individual of their rights

8.     discuss the physical sensation that may occur during the service with the individual in accordance with the service protocol

9.     develop the service plan

10.   provide instructions and advice to the individual, pre and post the service


Knowledge and Understanding

You need to know and understand:

1.     the importance of collaboration with competent professionals to support effective and safe working practices

2.     why you must comply with ethical practice and work within the legislative requirements

3.     the importance to engage in, and document your continuous professional development to include, current and up-to-date information, policies, procedures and best practice guidance

4.     the contraindications or presenting conditions

5.     the reasons why medical conditions may contraindicate the service

6.     the legislative and insurance requirements for obtaining medical diagnosis and referral

7.     the importance of communicating with the individual in a professional manner, and within the limits of your own competencies

8.     the factors to consider when creating a bespoke service plan

9.     why you must develop and agree a service plan, to include:

9.1. declared current medical status

9.2. treatment history

9.3. relative and absolute contraindications

9.4  undertake an analysis of the treatment area

9.5. individual's expectations

9.6. considering the individual's physical and psychological wellbeing for the service

10.   the importance of identifying diverse needs of the individual and adapting the service accordingly

11.   how pregnancy can impact the service, and the importance of carrying out a risk assessment in accordance with legislative and insurance requirements

12.   the impact of social influences, the media and trends

13.   the importance of assessing, discussing, agreeing, reviewing and documenting the consultation outcomes

14.   the importance of explaining the service process, expected outcomes and associated risks

15.   the benefits of using visual aids during consultation

16.   how to manage the individual's expectations

17.   the legislative requirements for gaining, recording, storing, protecting and retaining the individual's data

18.   why certain services are prohibited or restricted for minors

19.   the legislative requirements which sets out the rights of the individual and the professional

20.   the legislative, insurance and organisational requirements for taking and storing visual media of the individual's treatment area

21.   the legislative and regulatory requirements of completing and storing the individuals' service records

22.   the reasons for providing instructions and advice, pre and post the service


Scope/range

Service requirements

  1. hair curl classification and condition
  2. skin classification and, condition
  3. nail condition

Disclosed conditions

  1. contraindications
  2. body dysmorphic disorders
  3. physical, and psychological condition

Rights

  1. reflection time/period to make an informed choice
  2. informed agreement and consent to the service
  3. financial/contractual agreement
  4. the right to request the subject specific qualifications, training and indemnity insurance

Instructions

  1. the individual and practitioner's legal rights and responsibilities
  2. pre and post service instructions and care
  3. future services

Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary

First aid

First aid can refer to first aid at work qualifications or equivalent and first aid mental health awareness.

Visual media

Visual media is evidence generated through photography or video.


Links To Other NOS


External Links


Version Number

1

Indicative Review Date

31 Mar 2024

Validity

Current

Status

Original

Originating Organisation

SkillsActive

Original URN

SKAHDBRBNS1

Relevant Occupations

Hairdressers and Related Occupations, Hairdressing and Barbering, Nail Technician, Make-up and Skin Consultant, Make-up Artists, Beauty Therapist

SOC Code

6221

Keywords

Consultation, assess, procedure plan, prepare, contraindications, communication, procedure protocol,