Provide female intimate waxing services

URN: SKABT22
Business Sectors (Suites): Beauty Aesthetics
Developed by: SkillsActive
Approved on: 30 Jan 2015

Overview

This standard is about removing hair from intimate areas using various waxing techniques. You will need to be able to consult with the client, prepare and plan for the waxing service. You will also need to provide aftercare advice to the client, particularly around the avoidance of certain activities and home care products.

To carry out this standard you will need to maintain effective health, safety and hygiene throughout your work. You will also need to maintain your personal appearance and demonstrate effective communication and consultation skills.

The main outcomes of this standard are:


*

  1. maintain safe and effective methods of working when providing female intimate waxing services

  2. consult, plan and prepare for female intimate waxing services

  3. remove unwanted hair


Performance criteria

You must be able to:

**Maintain safe and effective methods of working when removing hair by providing female intimate waxing

**

1.  maintain your responsibilities for health and safety and safeguarding throughout the service

2.  prepare your client and yourself to meet legal and organisational requirements

3.  protect your client's clothing throughout the service

4.  maintain your client's modesty and privacy at all times

5.  position your client to meet the needs of the service

6.  ensure your own posture and working methods minimise fatigue and the risk of injury to yourself and others

7.  ensure environmental conditions are suitable for the client and the service

8.  keep your work area clean and tidy throughout the service

  1.  use working methods that minimise the risk of cross-infection

  2. ensure the use of clean equipment and materials

  3. promote environmental and sustainable working practices

  4. follow workplace and suppliers' or manufacturers' instructions for the safe use of equipment, materials and products

  5. dispose of waste materials to meet legal requirements

  6. complete the service within a commercially viable time

Consult, plan and prepare for female intimate waxing services

  1. use consultation techniques to determine the client's service plan

  2. ensure that informed and signed parental or guardian consent is obtained for minors prior to any service

  3. ensure that a parent or guardian is present throughout the service for minors under the age of 16

  4. recognise any contra-indications and take the necessary action

  5. agree the service and outcomes that meet the client's needs

  6. explain the possible contra-actions to the client prior to carrying out the waxing service

  7. obtain signed, informed consent from the client prior to carrying out the waxing service

  8. explain the intimate waxing procedure and possible contra-actions to the client, prior to the waxing service  

  9. select equipment, materials, applicators and wax products *for the *waxing service

  10. make sure the preparation of the client meets the agreed service plan

Remove unwanted hair

  1. use pre-wax application products

  2. conduct a thermal test patch immediately prior to the waxing service on a suitable area of skin in the groin

  3. establish the hair growth pattern and skin condition the treatment area

  4. apply and remove wax according to the requirements of the hair removal method and hair growth patterns

  5. ensure the waxing service minimises the risk of cross-infection, contamination and follows safeguarding procedures

  6. ensure your work techniques minimise discomfort to the client

  7. check the client's wellbeing throughout the waxing service

  8. ensure the treatment area is left free of wax and hair and treated with an after-wax product

  9. ensure that the finished result is to the client's satisfaction

  10. give your client advice and recommendations on the service provided

  11. ensure the client's records are completed and signed by you and the client


Knowledge and Understanding

You need to know and understand:

Maintain safe and effective methods of working when providing female intimate waxing services

1.  your responsibilities for health and safety as defined by any specific legislation covering your job role

2.  the legal and organisational requirements for ensuring safeguarding procedures are in place

3.  the legal and organisational requirements for client protection and preparation

4.  the legal and organisational requirements for your own personal hygiene, protection and appearance

5.  the reasons for maintaining the client's modesty and privacy at all times

6.  safe positioning techniques for yourself and the client to prevent discomfort

7.  the necessary environmental conditions for services such, as heating and ventilation, and why these are important

8.  why it is important to keep your work area clean and tidy

9.  methods of cleaning, disinfection and sterilisation

  1. methods of working safely and hygienically to avoid the risk of cross-infection

  2. the different types of working methods that promote environmental and sustainable working practices

  3. the hazards and risks which exist in your workplace and the safe working practices which you must follow

  4. suppliers' and manufacturers' instructions for the safe use of equipment, materials and products which you must follow

  5. the legal requirements for waste disposal

  6. the reasons for completing the service in a commercially viable time

Consult, plan and prepare for female intimate waxing services


*

  1. why it is important to communicate with clients in a professional manner

  2. how to complete a consultation taking into account the client's diverse needs

  3. the legal requirements for providing services to minors under 16 years of age

  4. the age at which an individual is classed as a minor and how this differs nationally

  5. the importance of agreeing the service that meets the client's needs

  6. the legal significance of gaining signed, informed client consent to carry out the service

  7. the legislative requirements for storing and protecting client data

  8. the contra-indications requiring medical referral and why

  9. how to recognise contra-indications that would prevent or restrict the service

  10. the necessary action to take in relation to specific contra-indications when referring clients

  11. the reasons for not naming specific contra-indications when referring clients

  12. the reasons why it is advisable to conduct a skin sensitivity test prior to waxing services

  13. why it is important to explain the procedure and possible contra-actions to the client, before an intimate waxing service

  14. why it is important for the client to personally cleanse the area to be treated, immediately prior to the waxing service

Remove unwanted hair * *


*

  1. **the reasons for conducting a thermal test patch procedure and for trimming over long hair prior to the waxing service

  2. how to assess the skin condition and hair growth in the treatment area

  3. the types of equipment and waxing products used for intimate waxing services, including shaping templates

  4. the function and purpose of pre-wax and after-wax products

  5. the ingredients and composition of different waxing products

  6. the suitability of specific waxing products for certain hair types

  7. product application and removal requirements in relation to the direction of hair growth

  8. the advantages, disadvantages and limitations of waxing treatments

  9. how to support the client's skin during the intimate waxing process to avoid inappropriate contact

  10. why it is necessary to conduct yourself in a professional manner in order to avoid any possible misinterpretation of behaviour

  11. how to deal with circumstances in which the client's behaviour breaches the professional status of the treatment

  12. other methods of hair removal and the effect of these methods on the waxing process

  13. the contra-actions that may occur, how to deal with them and what advice to give to clients

  14. the expected skin reaction to waxing

  15. the structure of the female genitalia

  16. the structure and functions of the skin and hair

  17. the hair growth cycle, the different types of hair growth* * and the causes of hair growth

  18. the activities to avoid after waxing and why these are important

48. aftercare and maintenance **requirements for intimate waxing treatments and why these are important

  1. the advice and recommendations on products and services

Scope/range


Scope Performance

Consultation techniques


*

  1. questioning

  2. listening

  3. visual

  4. manual

  5. written

Necessary action


*

  1. modification of the waxing service

  2. explaining why the waxing service cannot be carried out

  3. encouraging the client to seek medical advice

Waxing service

  1. Hollywood

  2. Brazilian

  3. shaping

Wax


*

  1. hot wax

  2. warm wax

Preparation of the client


*

  1. removal of the accessories and clothing necessary for the treatment

  2. protection of clothing

  3. client's own cleansing of the area to be treated

  4. trimming of over long hair for the treatment

Pre-wax application products


*

  1. oils

  2. powders

Work techniques


*

  1. stretching and manipulating the skin during application and removal

  2. speed of product removal

  3. direction and angle of removal

  4. on-going product temperature checks

Advice and recommendations


*

  1. suitable homecare products and their uses

  2. avoidance of activities which may cause contra-actions

  3. time intervals between services

  4. present and future products and services


Scope Knowledge

**Health and safety

**

  1.  Health and Safety at Work Act

  2.  The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR)

  3.  The Health and Safety (First Aid) Regulations

  4.  The Regulatory Reform (Fire Safety) Order

  5.  The Manual Handling Operations Regulations

  6.  The Control of Substances Hazardous to Health Regulations (COSHH)

  7.  The Electricity at Work Regulations

  8.  The Environmental Protection Act

  9.  The Management of Health and Safety at Work Regulations

  10. The Health and Safety (Information for Employees) Regulations

Environmental and sustainable working practices

  1.  reducing waste and managing waste (recycle, reuse, safe disposal)

  2.  reducing energy usage (energy efficient equipment, low energy lighting, utilising solar panels)

  3.  reducing water usage and other resources

  4.  preventing pollution

  5.  using disposable items)

  6.  using recycled, eco-friendly furniture

  7.  using low chemical paint

  8.  using environmentally friendly product packaging

  9.  choosing responsible domestic products (Fairtrade tea and coffee)

  10. encouraging carbon reducing journeys to work

Diverse needs

  1.  cultural

  2.  religious

  3.  age

  4.  disability


*

Contra-indications requiring medical referral


*

  1.  urinary infections

  2.  sexually transmitted infections

  3.  pubic lice

  4.  contagious skin disease

  5.  oedema


*

Contra-indications that would restrict

  1.  medication affecting skin, blood or immune system

  2.  heat rash

  3.  sunburn

  4.  diabetes

  5.  moles

  6.  infected ingrowing hairs

  7.  skin tags

  8.  recent scar tissue

  9.  external haemorrhoids

  10. menstruation

Contra-indications that would prevent

  1.  thin and fragile skin

  2.  known allergies to products and ingredients such as rosin found in sticking plasters and wax

  3.  severe and infectious skin conditions

  4.  severe varicose veins 

Intimate waxing services


*

  1.  Hollywood

  2.  Brazilian

  3.  bollywood

  4.  Las Vegas

  5.  California

  6.  shaping

  7.  adornments

Methods of hair removal


*

* *

1.  tweezing

2.  shaving

3.  depilatory creams

4.  electrical depilatory

5.  abrasive mitts

6.  light based hair reduction

7.  threading

8.  electrical epilation

Contra-actions


*

  1.  bruising

  2.  blood spots

  3.  abrasions

  4.  broken hair

  5.  histamine reaction

  6.  excessive erythema

  7.  excessive and diminished regrowth

  8.  burns

  9.  inflammation

Structure of the female genitalia

  1.  mons pubis

  2.  the labia consisting of the labia majora and the labia minora

  3.  the external portion of the clitoris, consisting of the clitoral glans and the clitoral hood

  4.  the urinary meatus

  5.  the vaginal orifice

  6.  the hymen

Structure and function of the skin


*

Structure:

  1.  layers of the epidermis

  2.  dermis

  3.  subcutaneous layer

  4.  hair follicle

  5.  hair shaft

  6.  sebaceous gland

  7.  arrector pili muscle

  8.  sweat gland

  9.  blood and lymph vessels

  10. sensory nerve endings


*

Functions:

  1.  sensitivity

  2.  heat regulation

  3.  absorption

  4.  protection

  5.  excretion

  6.  secretion

  7.  vitamin D production

Hair growth cycle

1.  anagen

2.  catagen

3.  telogen

Different types of hair growth


*

1.  terminal

2.  vellus

3.  ingrown hairs

Causes of hair growth


*

1.  topical

2.  congenital

3.  systemic

Activities to avoid after waxing


*

  1.  heat such as sauna, sun and hot baths

  2.  use of perfumed and chemical based products

  3.  wearing of restrictive clothing

  4.  touching the treated area

  5.  swimming and other exercise

Advice and recommendations


*

  1.  additional services

  2.  additional products

  3.  aftercare requirements for waxing and why these are important

  4.  the recommendations for the client to return for waxing services every 6-8 weeks 

  5.  personal toilet hygiene


Values

The following key values underpin the delivery of services in the beauty, nails and spa sectors

  1. a willingness to learn

  2. a flexible working attitude

  3. a team worker

  4. a positive attitude

  5. personal and professional ethics


Behaviours

The following behaviours underpin the delivery of services in the beauty, nails and spa sectors. These behaviours ensure that clients receive a positive impression of both the organisation and the individual

  1. meeting the organisation's standards of behaviour

  2. greeting the client respectfully and in a friendly manner

  3. communicating with the client in a way that makes them feel valued and respected

  4. treating the client courteously and helpfully at all times

  5. adapting behaviour to respond effectively to different client behaviour

  6. checking with the client that you have fully understood their expectations

  7. responding promptly and positively to the client's questions and comments 

  8. recognising information that the client might find complicated and checking whether they fully understood

  9. meeting both organisational and industry standards of appearance.


Skills

The following key skills underpin the delivery of services in the beauty, nails and spa sectors

  1. the ability to self-manage

  2. excellent verbal and non-verbal communication

  3. using the most appropriate ways of communicating with a client

  4. responding promptly to a client seeking assistance

  5. quickly locating information that will help the client

  6. providing the client with information they need about services and products offered by the organisation


Glossary

Safeguarding

This is the action we take to promote the welfare of children and vulnerable adults to protect them from harm.

Test Patch

Tests to determine the degree of skin reaction and sensitivity. Test patches can be used to test the degree of heat sensitivity and pain response plus skin reaction. Test patch can incorporate patch test, thermal test or tactile test.

Warm wax

Includes, but not restricted to, crème, honey wax and sugar based products with or without additives such as tea tree and lavender, applied by spatula or by other mechanical means and removed by strips.


Links To Other NOS


External Links


Version Number

2

Indicative Review Date

29 Apr 2020

Validity

Current

Status

Original

Originating Organisation

SkillsActive

Original URN

SKAB26

Relevant Occupations

Beauty Therapy

SOC Code


Keywords

intimate; waxing; female intimate