Provide make-up services
Overview
This standard is about providing make-up services for a variety of make-up styles, including natural, evening and special occasions. You will need to show you can work with a variety of skin types and conditions. The standard covers the application of a wide range of make-up products to different skin tones and age groups.
To carry out this standard you will need to maintain effective health, safety and hygiene throughout your work. You will also need to maintain your personal appearance and demonstrate effective communication and consultation skills.
The main outcomes of this standard are:
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maintain safe and effective methods of working when providing make-up services
consult, plan and prepare for make-up services
apply make-up products
Performance criteria
You must be able to:
**Maintain safe and effective methods of working when providing make-up services
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1. maintain your responsibilities for health and safety throughout the service
2. prepare your client and yourself to meet legal and organisational requirements
3. position your client to meet the needs of the service
4. ensure your own posture and working methods minimise fatigue and the risk of injury to yourself and others
5. ensure environmental conditions are suitable for the client and the service
keep your work area clean and tidy throughout the service
use working methods that minimise the risk of cross-infection
ensure the use of clean tools and equipment
promote environmental and sustainable working practices
follow workplace and suppliers' or manufacturers' instructions for the safe use of tools, materials and products
dispose of waste materials to meet legal requirements
complete the service within a commercially viable time
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Consult, plan and prepare for make-up services
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use consultation techniques to determine the client's service plan
ensure that informed and signed parental or guardian consent is obtained for minors prior to any service
ensure that a parent or guardian is present throughout the service for minors under the age of 16
recognise any contra-indications and take the necessary action
identify and agree with the client the service plan that meets their needs
obtain signed, informed consent from the client prior to carrying out the service
ensure the skin is clean, toned and moisturised prior to the application of make-up
identify and record the client's skin type, skin condition, and underlying skin tone
select make-up products to suit the client's age group, skin type, skin condition, the make-up style and the client's preferences
Apply make-up products
blend foundation to create an even skin tone
apply corrective products to disguise skin blemishes
use a powder to achieve the desired finish, when required
use eyebrow products to define and shape the eyebrows
blend eye products to suit the texture, tone and colour required for the client
apply eyeliner to enhance the eye shape
evenly coat lashes with mascara
apply cheek products to suit the texture, tone and colour required for the client
use lip products to enhance the client's lips
ensure all elements of the make-up combine to complement each other and meet the required make-up style
ensure the finished result is to the client's satisfaction
give your client advice and recommendations on the service provided
ensure the client's records are completed and signed by you and the client
Knowledge and Understanding
You need to know and understand:
Maintain safe and effective methods of working when providing make-up services
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1. your responsibilities for health and safety as defined by any specific legislation covering your job role
the legal and organisational requirements for client preparation
the legal and organisational requirements for your own personal hygiene, protection and appearance
safe positioning techniques for yourself and your client to prevent discomfort
5. the necessary environmental conditions for services, such as heating and ventilation and why these are important
6. why it is important to keep your work area clean and tidy
7. methods of cleaning, disinfection and sterilisation
8. methods of working safely and hygienically and which minimise the risk of cross-infection
9. the different types of working methods that promote environmental and sustainable working practices
the hazards and risks which exist in your workplace and the safe working practices which you must follow
suppliers' and manufacturers' instructions for the safe use of tools, materials and products which you must follow
the legal requirements for waste disposal
the reasons for completing the service in a commercially viable time
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Consult, plan and prepare for make-up services
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why it is important to communicate with clients in a professional manner
how to complete a consultation taking into account the client's diverse needs
the legal requirements for providing treatment to minors under 16 years of age
the age at which an individual is classed as a minor and how this differs nationally
the importance of agreeing the service that meets the client's needs
the legal significance of gaining signed, informed client consent to carry out the service
the legislative requirements for storing and protecting client data
how to recognise contra-actions and contra-indications that would prevent or restrict the service
the contra-indications requiring medical referral and why
the necessary action to take in relation to specific contra-indications when referring clients
the reasons for not naming specific contra-indications when referring clients
how to recognise different skin types, characteristics and conditions
the different types of cleansing, toning and moisturising products
the methods used for cleansing, toning and moisturising the skin
the criteria for selecting make-up products to suit different client age groups and make-up styles
how to match make-up products to different skin types, skin tones and skin conditions
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Apply make-up products
the different types of make-up products available for the eyes, lips and the face; application techniques and the guidelines for using them
how to adapt the make-up for clients who wear contact lenses or glasses
how to use corrective colours and concealers to balance skin tone
how to select and use make-up products to enhance face shapes
why certain make-up products should be applied in a particular sequence
the results of incorrect make-up selection and application
the structure and functions of the skin
how environmental and lifestyle factors affect the condition of the skin
how lighting affects the perception of colour and its influence on the effect of make-up
the reasons for matching lighting with the occasion for which the make-up will be worn
possible contra-actions which may occur, how to deal with them and what advice to give to clients
41. the advice and recommendations **on products and services
Scope/range
Scope Performance
Consultation techniques
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questioning
listening
visual
manual
written
Necessary action
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encouraging the client to seek medical advice
explaining why the service cannot be carried out
modification of the service
**Skin type
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oily
dry
combination
**Skin condition
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mature
dehydrated
sensitive
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Make-up products
primers
tinted moisturisers
foundations
powders
facial bronzing products
concealers
corrective products
eyebrow products
eye products
eyeliners
mascara
cheek products
lip products
pencils
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Make-up style
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natural
evening
special occasion
Advice and recommendations
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suitable aftercare products and their uses
avoidance of activities which may cause contra-actions
present and future products and services
suitable make-up removal techniques
Scope Knowledge
**Health and safety
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Health and Safety at Work Act
The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR)
The Health and Safety (First Aid) Regulations
The Regulatory Reform (Fire Safety) Order
The Manual Handling Operations Regulations
The Control of Substances Hazardous to Health Regulations (COSHH)
The Electricity at Work Regulations
The Environmental Protection Act
The Management of Health and Safety at Work Regulations
The Health and Safety (Information for Employees) Regulations
Environmental and sustainable working practices
reducing waste and managing waste (recycle, reuse, safe disposal)
reducing energy usage (energy efficient equipment, low energy lighting, utilising solar panels)
reducing water usage and other resources
preventing pollution
using disposable items
using recycled, eco-friendly furniture
using low chemical paint
using organic and allergy free products
using environmentally friendly product packaging
choosing responsible domestic products (Fairtrade tea and coffee)
encouraging carbon reducing journeys to work
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Tools
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make-up brushes
containers
disposables
eyelash curlers
tweezers
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Diverse needs
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cultural
religious
age
disability
gender
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Contra-actions
excessive perspiration
adverse skin reactions
watery eyes
excessive erythema
Contra-indications that would prevent or restrict
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viral – herpes simplex
conjunctivitis
open cuts and abrasions
swelling
skin irritation
recent scar tissue
eczema
hyperkeratosis
skin allergies
bruising
watery eyes
healed eczema and psoriasis
redness
bruising
Contra-indications requiring medical referral
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bacterial – impetigo
fungal – tinea
conjunctivitis
severe skin conditions and eye infections
acne
boils
herpes zoster and warts
parasitic infections such as pediculosis and scabies
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Skin conditions
sensitive
dehydrated
broken capillaries
pustules
papules
open pores
dark circles
hyperpigmentation
hypopigmentation
sun damage
scarring
erythema
mature
Make-up products
primers
tinted moisturisers
foundations
powders
facial bronzing products
concealers
corrective products
eyebrow products
eye products
eyeliners
mascara
cheek products
lip products
pencils
setting sprays
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Structure and functions of the skin
**Structure:
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layers of epidermis
dermis
subcutaneous layer
hair follicle
hair shaft
sebaceous gland
arrector pili gland
sweat gland
blood and lymph vessels
sensory nerve endings
**Functions:
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sensitivity
heat regulation
absorption
protection
excretion
secretion
vitamin D production
Values
The following key values underpin the delivery of services in the beauty, nails and spa sectors
a willingness to learn
a flexible working attitude
a team worker
a positive attitude
personal and professional ethics
Behaviours
The following behaviours underpin the delivery of services in the beauty, nails and spa sectors. These behaviours ensure that clients receive a positive impression of both the organisation and the individual
meeting the organisation's standards of behaviour
greeting the client respectfully and in a friendly manner
communicating with the client in a way that makes them feel valued and respected
treating the client courteously and helpfully at all times
adapting behaviour to respond effectively to different client behaviour
checking with the client that you have fully understood their expectations
responding promptly and positively to the client's questions and comments
recognising information that the client might find complicated and checking whether they fully understood
meeting both organisational and industry standards of appearance.
Skills
The following key skills underpin the delivery of services in the beauty, nails and spa sectors
the ability to self-manage
excellent verbal and non-verbal communication
using the most appropriate ways of communicating with a client
responding promptly to a client seeking assistance
quickly locating information that will help the client
providing the client with information they need about services and products offered by the organisation
Glossary
Natural make-up
A natural style make-up would be classed as a light application of make-up.
Primers
Can be used as a make-up base to give longevity of the make-up.
Special occasion
This could include make-up for parties, proms, weddings.