Coach and mentor participants to bring about effective behaviour change
Overview
This standard is about coaching and mentoring participants, to develop and maintain effective behaviour change. You will gain an understanding of the difference between mentoring and coaching. You help participants improve by coaching them to identify their strengths and motivations and how they can use these most effectively. In this instance performance includes participants needs and objectives to bring about effective behaviour change to achieve desired goals. You support participants to analyse their performance and identify, develop, test and refine new skills and alternative behaviours as a coach. As a mentor, you provide information, advice and guidance to participants and facilitate their need to develop and progress.
This standard is for advanced practitioners in the active leisure.
Performance criteria
You must be able to:
- help participants identify their needs, goals and objectives for coaching and mentoring
- promote the importance of effective behaviour change to support participants needs, goals and objectives
- define your own and participants expectations of the coaching and mentoring process
- communicate with the participants at a pace, in a manner and at a level appropriate to their understanding, preference and needs
- agree coaching and mentoring contracts covering the specific areas for development, the gaps between current and required performance, and participants' motivations
- outline the support that participants can expect from you, and the commitment you expect from them
- identify challenges to performance and support participants to overcome them
- maintain confidential records of your discussions with participants in line with legal requirements
- agree timeframes for progress to be reviewed and how this will be measured
- explore the skills and behaviours participants need to develop change to meet their needs, goals and objectives
- explore factors which could hinder participant’s progress and how to address these barriers
- plan with participants strategies they can use to develop new skills and behaviours
- explore with participants any risks involved in applying their newly developed skills and behaviours
- identify and facilitate participants' ability to apply risk preventative strategies
- encourage and empower participants to take responsibility for developing and maintaining their own self-awareness and performance
- encourage participants to reflect on their progress and clarify their thoughts and feelings
- monitor and record participant’s progress for future use
- provide specific feedback designed to improve participants' skills, reinforce effective behaviours and enhance their motivation to achieve their needs, goals and objectives
- operate within your scope of practice and in accordance with the guidelines
- follow current legislation, guidelines, policies, procedures and protocols which are relevant to your work practice and to which you must adhere
Knowledge and Understanding
You need to know and understand:
- the features of coaching and mentoring and the benefits of each approach
- the range of coaching or mentoring models, tools and techniques available, and how to select and apply these
- effective behaviour change principles
- key principles of sports psychology while understanding the needs of the participant
- the skills effective coaches and mentors require, and how to apply these
- how to establish a coaching contract with participants and what the contract should cover, including ethical considerations
- the importance in giving participants opportunities to discuss their needs, goals and objectives
- the different communication approaches and techniques that can be used to discuss performance with participants
- the types of obstacles that could hinder participants' progress and how to overcome them
- a range of strategies that can support a participant to develop new skills and behaviours
- how to help participants assess and manage risks associated with new skills and behaviours
- how to give participants specific feedback designed to improve their skills, reinforce effective behaviours and enhance their motivation
- the importance of participants reflecting on their progress and how to help them do this
- how to empower participants to take responsibility for their own development
- the scope and limitations of your own competence, responsibilities and accountability as it applies to your job role
- current legislation, guidelines, policies, procedures and protocols which are relevant to your work practice and to which you must adhere
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
This standard links to SKAAEAF7, SKAASPC1, SKAASPC2, SKAASPC3