Record information relevant to your role
Overview
This NOS sets out the skills, knowledge and understanding for you to record
information within your role.
This NOS covers the following activities:
- Record relevant accurate information
2. Ensure completion of documents in line with procedures
3. Maintain confidentiality and security of information
Performance criteria
You must be able to:
Record relevant accurate information
P1 identify and access sources of information relating to incidents
correctly
P2 obtain sufficient relevant information relating to incidents in a lawful
accurate and timely manner
P3 record details accurately and legibly in a retrievable format
P4 take prompt and appropriate action to deal with identified gaps of
information
P5 establish any permission or conditions that may apply to using this
information
P6 pass on information only to those people authorised to receive it and
within agreed timescales
P7 handle and store information relating to incidents in a way which protects
its confidentiality, evidential and organisational value
Ensure completion of documents in line with procedures
P8 identify essential documentation to be completed relating to your role
P9 complete all essential documentation accurately and within agreed
timescales whilst following legal and organisational guidelines
P10 complete all essential documentation in an appropriate format
P11 ensure that the final document meets with the requirements of the
persons who requested it or make any amendments accordingly
Maintain confidentiality and security of information
P12 identify and confirm the person, or persons, who have authorised access
to the stored information
P13 ensure that agreed sharing protocols are adhered to at all times
P14 respond to requests for information in an appropriate manner whilst
following your organisation's policies and procedures
P15 identify and confirm who is permitted access to information
P16 maintain confidentiality and security of information
P17 complete the required records accurately, legibly and within required
timescales
Knowledge and Understanding
You need to know and understand:
Legal and organisational requirements
K1 current relevant legislation (including those relating to data protection),
regulations, codes of practice and guidelines relating to gathering,
storing and maintaining information
K2 current relevant legislation (including those relating to data protection),
regulations, codes of practice and guidelines relating to your role
K3 current relevant legislation (including those relating to data protection),
regulations, codes of practice and guidelines relating to information
security
Record relevant accurate information
K4 how and why you should store accurate details of incidents
K5 where and how to access information from other sources when needed
K6 what action to take to deal with gaps in information
K7 how and why it is important to maintain the security and confidentiality of
recorded information
K8 the importance of maintaining the goodwill of the source of the
information you are using and how not to lose that goodwill
Ensure completion of documents in line with procedures
K9 how and why it is important to identify essential documentation to be
completed
K10 how and why you should complete essential documentation accurately
and within agreed timescales
K11 why it is important to follow legal and organisational guidelines when
completing documentation
K12 the approved styles and formats that you must use for written information
K13 the different methods of recording information
K14 how and why you should ensure that the final document is correct and, if
not, what action you should take
K15 your responsibilities for passing on information
K16 the necessary contact details you need to pass on information and where
to find them
Maintain confidentiality and security of information
K17 how and why it is important to confirm who is authorised to view or
receive information and the implications of allowing unauthorised access
to information
K18 why you should ensure that protocols are adhered to at all times
K19 how to respond to requests for information appropriately
K20 how and why you should follow reporting lines in cases of requests for
information
K21 why you should confirm who is permitted access to information
K22 how and why it is important to maintain confidentiality and security of
information
K23 the importance of maintaining the goodwill of the source of the
information you are using and how not to lose that goodwill
Scope/range
- sources of information:
1.1. archives
1.2. records
1.3. logs
1.4. statements
- incidents:
2.1. criminal
2.2. non criminal
- information:
3.1. written
3.2. verbal
3.3. electronic
3.4. visual
- format:
4.1. electronic
4.2. written
- documentation::
5.1. reports
5.2. logs
5.3. registers
5.4. forms
5.5. statements
- stored information:
6.1. written
6.2. verbal
6.3. electronic
6.4. recorded media
Scope Performance
s
Scope Knowledge
s
Values
v
Behaviours
b
Skills
s
Glossary
g
Links To Other NOS
n