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Manage information for use in investigations

URN: SFSSCM9

Business Sectors (Suites): Security Management

Developed by: Skills for Security

Approved on: 01 Jan 2017

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Overview

This NOS sets out the skills, knowledge and understanding for you to investigate sources of and process information for investigations; minimising risks to the health and safety of yourself and others.

This NOS is aimed at security managers and those who are involved in the provision of security advice.

This NOS covers the following activities:

1. Gather and grade information

2. Process information

3. Make recommendations, based on processed information, for further investigation

Performance criteria

You must be able to:

Gather and grade information *

1. identify and access appropriate sources of information on incidents to be investigated promptly

2. obtain information by lawful means

3. gather corroborative information where necessary to support investigations

4. grade information correctly according to its usefulness and reliability

5. gather sufficient information on which to develop an investigation

6. handle and store information in a way which protects its confidentiality and evidential value

Process information

7. establish patterns and links in relevant information through analysis

8. analyse information to identify potential suspects

9. record details of information accurately, completely and in approved formats

10. follow up the results of your analysis of information promptly including passing on to the appropriate person

Make recommendations, based on processed information, for further investigation*

11. determine the need for evidence relevant to the incident or irregularity, based on analysis of available information

12. maintain the security and confidentiality of details for investigation recommendations

13. make presentations of recommendations to the appropriate person accurately, fully and within agreed timescales

Knowledge and Understanding

You need to know and understand:

Legal and organisational requirements

1. current relevant legislation, regulations, codes of practice, standards and guidelines relating to managing information for investigations

2. the legal and organisational limits in relation to obtaining information

Gather and grade information *

3. how to recognise and find information relating to incidents and irregularities

4. the range of sources commonly used to find information and how to use these

5. how and why you grade information

6. how to use equipment when recording or accessing information

Process information

7. how to use different information development techniques effectively

8. how to identify patterns of incidents and irregularities

9. how to find links between people, incidents and irregularities

10. how and why it is important to grade, analyse and cross reference information according to your client’s procedures

11. how to recognise and take appropriate action to follow up with the results of your analysis of information

12. how to give full and accurate details of your analysis of information to the appropriate person or authority without delay

Make recommendations, based on processed information, for further investigation

13. how to identify any shortfall in evidence and what further action could be appropriate

14. how to prioritise and record evidence according to its value

15. the different ways of presenting clear and concise recommendations

Confidentiality of information*

16. how and why you should maintain the security and confidentiality of information

17. how and why you should handle and store information to protect its confidentiality and evidential value

Scope/range

Scope Performance

Scope Knowledge

Values

Behaviours

Skills

Glossary

In these National Occupational Standards;

appropriate persons: someone who may wish to be informed and includes but not exclusive to; clients, contractors, consultants, sub-contractors, suppliers, staff, client's press officer, senior manager

incidents: a spontaneous event which is likely to be the result of but not exclusive to; an accident, attack, threatening behaviour, breach of security, criminal activity, fire, flood, natural disaster, death or injury, crime, breaches of civil law, breaches of company rules and procedures

Manage information for use in investigations

Overview

Performance criteria

Knowledge and Understanding

Scope/range

Scope Performance

Scope Knowledge

Values

Behaviours

Skills

Glossary

Links To Other NOS

External Links

Version Number

Indicative Review Date

Validity

Status

Originating Organisation

Original URN

Relevant Occupations

SOC Code

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