Maintain operational security whilst transporting cash and valuables
Overview
This NOS sets out the skills, knowledge and understanding for you to maintain security of consignments.
The NOS covers the following activities:
Maintain security when driving cash and valuables in transit vehicles
Maintain security during transfer of cash and valuables
Maintain security at customers' premises
This NOS is aimed at people providing a cash and valuables transit service.
Performance criteria
You must be able to:
maintain vigilance at all times, reporting any suspicious activity in line with company procedures
take routes to and from customers location, that avoid establishing a pattern, and known risk situations
take breaks from driving in accordance with pre-arranged schedule, and at frequencies that comply with relevant driving legislation
park vehicles at locations that do not compromise the safety of consignments, yourself, colleagues, customers, pedestrians and other road users
park vehicles as close as possible to customer’s premises, in positions that maintain line of sight between vehicle and delivery point and where emergency escape routes are available
make sure that only authorised persons enter vehicles
communicate with branch or depot in line with company procedures in the event of unauthorised stops
maintain constant communication with your branch or depot using approved company procedures
take appropriate action when safety or security are compromised in line with company procedures
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Maintain security during transfer of cash and valuables
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10. use designated security equipment for carrying consignments across pavements
maintain vigilance at all times, reporting any suspicious activity in line with company procedures
confirm operational equipment is functioning as per company procedures
comply with company procedures relating to maximum values that can be carried across pavements
wear relevant items of personal protective equipment, properly adjusted, as specified in company procedures
maintain constant communication with colleagues, using approved company procedures
take appropriate action where your safety or security is compromised as specified in company procedures
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Maintain security at customers’ premises
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17. carry out transactions with customer representative that are authorised
confirm your identity to customer representatives as per company procedures
carry out transactions with customers as specified in company procedures
maintain communication with colleagues during transactions as in company procedures
maintain vigilance at all times, reporting any suspicious activity in line with company procedures
wear appropriate personal protective equipment, properly adjusted, as specified in company procedures
take appropriate action where your safety or security is compromised in line with company procedures
Knowledge and Understanding
You need to know and understand:
the legal, safety and operating requirements for driving, including drivers hours regulations
where to park vehicles in order to protect the safety of consignments, yourself, colleagues, pedestrians and other road users
company procedures relating to unauthorised stops or breaks
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Routine procedures
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4. how to operate designated security equipment used to carry consignments across pavements
the characteristics and operation of different types of containers
what items of personal protective equipment should be worn, when operational
your company procedures relating to insurance limits and maximum values to be carried across pavements
how to communicate with colleagues
your company procedures for communicating while operational
the geography of customers’ locations
how to carry out transactions with customers quickly and efficiently
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Vigilance, suspicious activity and emergencies
*the importance of observation, intelligence gathering and maintaining vigilance at all times, and your company procedures for recording and reporting this information
how to verify the identity of authorised people wishing to enter or re-enter vehicles
how to correctly identify authorised people at customers’ premises
how to recognise signs of suspicious activity, and what actions you should take when you believe that person is acting suspiciously
your company procedures for reporting actual and potential breaches of security
who to contact in the event of an emergency situation following your company procedures
when it is necessary for you to contact the emergency services, and the procedures for doing so
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
In these National Occupational Standards;
situations:* can mean no-go areas, known risk areas, traffic congestions, road works
maximum values:* relates to insurance limits, pavement limits