Manage the maintenance of estates
Overview
This NOS is for community wardens and sets out the skills, knowledge and understanding required to identify, assess and action maintenance requirements to maintain the physical environment of estates.
This NOS covers the following activities:
- Identify and assess maintenance requirements
- Carry out maintenance activities
Performance criteria
You must be able to:
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identify maintenance activities that need to be undertaken using reliable information
prioritise maintenance activities in line with your organisation’s policies and procedures
decide whether maintenance activities are within the scope of your job role or whether to involve others
arrange for assistance of others or outsourcing in line with your organisational procedures when maintenance is outside the scope of your job or experience
maintain accurate, clear and complete records of maintenance requirements in line with your organisation’s policies and procedures
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Carry out maintenance activities
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6. ***carry out maintenance activities that are within the scope of your job role
7. obtain materials, equipment and tools required to carry out maintenance activities from appropriate sources in line with organisational procedures
protect yourself and others while undertaking maintenance activities in line with health and safety procedures
respect the property and privacy of community members whilst carrying out maintenance activities in line with organisational procedures
dispose of waste or debris in accordance with environmental legislation and your organisation’s policies and procedures
use equipment and tools as specified in manufacturers’ instructions
identify and initiate follow-up action required in accordance with scope of your job role and organisation’s policies and procedures
maintain accurate, clear and complete records of maintenance activities in accordance with organisation’s policies and procedures
Knowledge and Understanding
You need to know and understand:
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current relevant legislation, regulations, codes of practice and guidelines relating to estate maintenance
your organisation’s procedures when arranging for the assistance of others or outsourcing
your organisation’s policies and procedures for maintaining records of maintenance requirements
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Maintenance
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4. reliable sources of information relating to maintenance activities
the different types of maintenance activities and how to schedule and prioritise them including repairs, seasonal maintenance, cleaning and removal of dangerous items and materials
scope of your job role, your responsibilities and your skills and experience in relation to maintenance
maintenance services provided by other agencies and specialists
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Equipment and tools
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8. the materials, equipment and tools needed to carry out maintenance activities
- what to do in the event of equipment failure or replacing damaged tools