Ensure information collected through CCTV meets requirements

URN: SFSCCTVH4
Business Sectors (Suites): CCTV Strategic and Operational Management
Developed by: Skills for Security
Approved on: 01 Nov 2015

Overview

This NOS is aimed at CCTV managers and sets out the skills, knowledge and understanding for you to ensure the information collected through CCTV meets requirements.  Information could be for police, statutory prosecuting agencies, insurance companies or private clients.

This NOS covers the following activities:

  1. Evaluate systems and processes
  2. Maintain the security of information

Performance criteria

You must be able to:

**Evaluate systems and processes 

**

  1. ​​make sure CCTV systems produce images of the quality required by the clients with which you work 
  2. make sure processes for the treatment of evidential material meet the requirements of organisations to which it may be supplied
  3. make sure information is collected through ethical and legal methods in line with relevant legislation, codes of practice and standards
  4. make sure processes to evaluate and assess risk, accuracy and grading of information are followed by relevant people
  5. develop clear protocols regarding access to information depending on level of requirement
    **
    Maintain the security of information 

*
6. *
**make sure the confidentiality, integrity and availability of information is maintained in line with processes during gathering, handling, recording, storage and transmission
7. supervise access to evidential material by relevant people in line with agreed protocols
8. make sure operators understand and follow the requirements for the confidentiality, integrity, availability and treatment of evidence
9. make sure the provenance of information is recorded in relevant documents as specified in processes and protocols
10. make sure information is submitted to appropriate people using recognised methods of submission 
11. make sure information is submitted at appropriate times and in appropriate formats for recipients 



Knowledge and Understanding

You need to know and understand:

  1. current legislation, policies, procedures, codes of practice, standards and guidelines in relation to gathering, submitting, retaining, recording and disseminating evidence, information sharing and data and system security
  2. relevant aspects of organisational and law enforcement objectives, control strategy, intelligence requirements, and local, regional and national objectives
  3. how confidentiality, integrity and availability contribute to the security of information
  4. how to determine suitable image quality requirements
  5. the functions and operational characteristics of your system that can affect image quality
  6. the requirements of your clients with relation to the quality and treatment of  evidential material and undisclosed evidential material
  7. why it is important that systems are regularly maintained
  8. the purpose and importance of risk assessments and how to conduct them
  9. the adverse effect of collecting excessive data and Privacy Impact Assessments
  10. the restrictions that apply to the dissemination and disclosure of confidential information
  11. key features of the intelligence model used in your organisation and the management of information in your area of work
  12. how to identify information with potential to support law enforcement objectives
  13. where and who to pass information onto
  14. how to assess and evaluate information
  15. what to do when the evaluation of information requires immediate action
  16. the principles of audit trails and reasons why the integrity and continuity of information must be maintained
  17. how to distinguish between information and evidence and the procedures to follow
  18. how to determine the provenance of information
  19. why it is important that operators are trained in requirements
  20. the importance of  maintaining security of the control room including visitor and contractor access​

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number

1

Indicative Review Date

01 Nov 2018

Validity

Current

Status

Original

Originating Organisation

Skills for Security

Original URN

SFSCCTVH4

Relevant Occupations

Security Managers, CCTV Managers, CCTV Control Room Managers

SOC Code


Keywords

CCTV; management; statutory; agencies; process