Prepare quotations for providing services for electronic security systems
Overview
This NOS sets out the skills, knowledge and understanding for you to prepare and provide quotations for electronic security systems and services, including determining the costs of the installation, maintenance and other services.
Electronic security systems is a generic term that includes: intruder, fire, cctv, access, remote monitoring systems and other types of protective installations. It also encompasses the integration of existing and new systems.
These standards are aimed at people who work with electronic security systems, this includes roles such as: surveyor, technical sales, system designer, installer, maintenance engineer, service engineer, commissioning engineer.
You must know and comply with the relevant legislation, regulations, standards and codes of practice that are relevant to calculating and providing quotations, in addition to those of your own organisation.
This NOS covers the following activities:
Determine cost of electronic security systems and their installation
Determine the cost of maintaining the performance of electronic security systems
Produce quotations for electronic security systems, their installation and their maintenance
Produce quotations for the takeover of electronic security systems
Performance criteria
You must be able to:
Determine cost of electronic security systems and their installation
P1 clarify any issues that appear in site or system information before calculating costs
P2 calculate costs based on information in the site survey, including any resources identified when assessing risks to health and safety
P3 record details of any deviations from original site survey clearly and accurately
P4 maintain the confidentiality of information, sites and systems in line with relevant legislation, codes of practice
Determine the cost of maintaining the performance of electronic security systems
P5 confirm the details of system performance site survey before calculating costs
P6 confirm that systems are capable of meeting performance specifications
P7 determine accurate details of activities and labour times required to maintain system performance, including the control of any risks identified
P8 base your calculations on agreed responsibilities, approved unit costs for labour, and profit margins
P9 calculate costs accurately, fully and in a way that can be confirmed
P10 take account of your organisation's abilities to maintain systems and contractual commitments where these exist
P11 record details of any deviations from customers' specification clearly and accurately
P12 maintain the confidentiality of information, sites and systems in line with relevant legislation, codes of practice
Produce quotations for electronic security systems, their installation and their maintenance
P13 provide all the relevant information in your quotations that is required to meet the specification
P14 provide information clearly, completely and accurately in approved formats and within required timescales
P15 provide clear details of the responsibilities of your organisation, customers and third parties where these exist
P16 clarify any potential areas of misunderstanding or confusion in terms that your customers can understand
P17 produce quotations that take account of the type of contract involved
P18 maintain the confidentiality of information, sites and systems in line with relevant legislation, codes of practice
Knowledge and Understanding
You need to know and understand:
Legal and Organisational requirements
K1 current relevant legislation, regulations, standards and codes of practice relating to providing quotations
K2 your organisation's policies and requirements for providing quotations
Determine cost of electronic security systems and their installation
K3 why it is important to clarify issues, and record deviations when you are calculating costs
K4 the information that you need to calculate the costs of providing systems and installations
K5 what system components are needed to provide systems that meet the specification
K6 how to select the best and safest option from a number of possibilities of components and system arrangement
K7 where to find costs of system components: suppliers' catalogues and price lists, labour rates and profit margins, company pricing list
Determine the cost of maintaining the performance of electronic security systems
K8 why it is important to confirm the requirements of customers and system performance when you are calculating costs
K9 the information that you need to calculate the costs of maintaining systems performance
K10 what consumable or replacement components are needed to maintain systems performance, their costs and availability
K11 how to select the best and safest option from a number of possibilities of arrangements to maintain system performance
K12 where to find details of labour rates and profit margins
K13 how to communicate and work with other people
Produce quotations for electronic security systems, their installation and their maintenance
K14 the processes and procedures involved in preparing quotations
K15 why you must provide specific details of variations, special system facilities, installation arrangements, or other factors that could affect quotations
K16 why you must maintain confidentiality of information, sites and systems
K17 the requirements and benefits of contract review
Documentation
K18 the different formats for calculating and presenting costings, and when to use them
Scope/range
Competency must be demonstrated in two of the seven areas including at least one of the core areas:
Core areas
- Intruder
- Fire Alarm
- CCTV
- Access Control
Other areas
* Nurse Call
* EAS Systems
* Cloud Based System
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
In these National Occupational Standards;
Electronic security systems: a generic term that includes: intruder, fire, cctv, access, remote monitoring systems and other types of protective installations. It also encompasses the integration of existing and new systems.
sites: premises of installations. For example (but not exhaustive) commercial; industrial; retail; domestic; governmental
specification: the specific detail containing design, installation, commissioning or maintenance requirements
systems: a set of components working together as an interconnecting network. For example (but not exhaustive) new installations; extensions; modifications