Monitor the receipt, storage or dispatch of goods in logistics operations
URN: SFLWS33
Business Sectors (Suites): Warehousing and Storage
Developed by: Lantra
Approved on:
2022
Overview
This standard is about monitoring the receipt, storage or dispatch of goods in logistics operations.
The standard applies to all forms of goods, including those that require temperature-controlled environments.
This standard is relevant to operatives who have responsibility for the receipt, storage and dispatch of goods in logistics operations. Operatives could, for example, be working in warehousing and storage, transport or freight forwarding.
Performance criteria
You must be able to:
- identify suitable areas for receiving, storing or dispatching goods in logistics operations
- identify the equipment requirements for the receipt, storage or dispatch of goods
- confirm the storage conditions required to store the goods
- use the organisation's resources to monitor the receipt, storage or dispatch of goods
- monitor and confirm the quality and quantity of the goods being received, stored or dispatched
- provide information on the goods and their requirements to the relevant colleagues or customers
- organise and monitor the movement or rotation of goods to assist with receipt, storage or dispatch
- identify and respond to issues with the receipt, storage or dispatch of goods
- record completed work according to the relevant organisational procedures
- comply with organisational procedures and the relevant legal, environmental, health and safety, bio-security and operating requirements relating to monitoring the receipt, storage or dispatch of goods
Knowledge and Understanding
You need to know and understand:
the sources of information on the capacity and limitations of storage facilities in your area of responsibility
the types of goods to be received, stored or dispatched by the organisation
- the equipment required for the receipt, storage or dispatch of goods in the organisation
- the storage areas relevant to the type of goods to be received, stored or dispatched in the organisation
- the organisational requirements relating to the receipt, storage or dispatch of goods in logistics operations
- how to monitor the quality and quantity of the goods being received, stored or dispatched
- the methods of stock rotation and movement
- how to organise and monitor the movement of goods in logistics operations
- the resources available for monitoring the receipt, storage and dispatch of goods in the organisation
- the types of issues relating to the receipt, storage and dispatch of goods and how to respond to these
- the roles and responsibilities of colleagues in logistics operations
- the information and recording systems used by the organisation and the requirements for maintaining records
- the organisational procedures and the relevant legal, environmental, health and safety, bio-security and operating requirements relating to monitoring the receipt, storage or dispatch of goods
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
- Resources: stock control system, warehouse management systems, documentation, stock check records
- Colleagues: permanent, temporary, agency staff, external, line manager, supervisor, customer/clients
- Legal, safety and operating requirements: safety regulations, codes of practice, load restrictions, working-time regulations, transport regulations
- Storage conditions: ambient, chilled, dry, outdoors, indoors, ventilated, segregated, restricted access
- Equipment: tools, implements, machinery, lifts, conveyors, cranes
Links To Other NOS
External Links
Version Number
2
Indicative Review Date
2027
Validity
Current
Status
Original
Originating Organisation
Lantra
Original URN
SFLWS33
Relevant Occupations
Elementary Goods Storage Occupations, Goods Handling and Storage occupations, Managers in Distribution, Storage and Retailing, Retailing and Wholesaling, Warehouse and Distribution
SOC Code
9251
Keywords
monitor; check; receipt; receive; storage; dispatch; forward; forwarding; goods; materials; warehouse; logistics