Monitor the receipt, storage or dispatch of goods in logistics operations

URN: SFLWS33
Business Sectors (Suites): Warehousing and Storage
Developed by: Lantra
Approved on: 2022

Overview

This standard is about monitoring the receipt, storage or dispatch of goods in logistics operations.

The standard applies to all forms of goods, including those that require temperature-controlled environments.

This standard is relevant to operatives who have responsibility for the receipt, storage and dispatch of goods in logistics operations. Operatives could, for example, be working in warehousing and storage, transport or freight forwarding.


Performance criteria

You must be able to:

  1. ​identify suitable areas for receiving, storing or dispatching goods in logistics operations
  2. identify the equipment requirements for the receipt, storage or dispatch of goods
  3. confirm the storage conditions required to store the goods
  4. use the organisation's resources to monitor the receipt, storage or dispatch of goods
  5. monitor and confirm the quality and quantity of the goods being received, stored or dispatched
  6. provide information on the goods and their requirements to the relevant colleagues or customers
  7. organise and monitor the movement or rotation of goods to assist with receipt, storage or dispatch
  8. identify and respond to issues with the receipt, storage or dispatch of goods
  9. record completed work according to the relevant organisational procedures
  10. comply with organisational procedures and the relevant legal, environmental, health and safety, bio-security and operating requirements relating to monitoring the receipt, storage or dispatch of goods

Knowledge and Understanding

You need to know and understand:

  1. the sources of information on the capacity and limitations of storage facilities in your area of responsibility

  2. the types of goods to be received, stored or dispatched by the organisation

  3. the equipment required for the receipt, storage or dispatch of goods in the organisation
  4. the storage areas relevant to the type of goods to be received, stored or dispatched in the organisation
  5. the organisational requirements relating to the receipt, storage or dispatch of goods in logistics operations
  6. how to monitor the quality and quantity of the goods being received, stored or dispatched
  7. the methods of stock rotation and movement
  8. how to organise and monitor the movement of goods in logistics operations
  9. the resources available for monitoring the receipt, storage and dispatch of goods in the organisation
  10. the types of issues relating to the receipt, storage and dispatch of goods and how to respond to these
  11. the roles and responsibilities of colleagues in logistics operations
  12. the information and recording systems used by the organisation and the requirements for maintaining records
  13. the organisational procedures and the relevant legal, environmental, health and safety, bio-security and operating requirements relating to monitoring the receipt, storage or dispatch of goods

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary

  1. Resources: stock control system, warehouse management systems, documentation, stock check records
  2. Colleagues: permanent, temporary, agency staff, external, line manager, supervisor, customer/clients
  3. Legal, safety and operating requirements: safety regulations, codes of practice, load restrictions, working-time regulations, transport regulations
  4. Storage conditions: ambient, chilled, dry, outdoors, indoors, ventilated, segregated, restricted access
  5. Equipment: tools, implements, machinery, lifts, conveyors, cranes

Links To Other NOS


External Links


Version Number

2

Indicative Review Date

2027

Validity

Current

Status

Original

Originating Organisation

Lantra

Original URN

SFLWS33

Relevant Occupations

Elementary Goods Storage Occupations, Goods Handling and Storage occupations, Managers in Distribution, Storage and Retailing, Retailing and Wholesaling, Warehouse and Distribution

SOC Code

9251

Keywords

monitor; check; receipt; receive; storage; dispatch; forward; forwarding; goods; materials; warehouse; logistics