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Maintain, improve and develop operational relationships within the supply chain

URN: SFLSCM86
Business Sectors (Suites): Supply Chain Management
Developed by: Lantra
Approved on: 2022

Overview

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This standard is about maintaining, improving and developing operational relationships within the supply chain. It involves maintaining and improving current relationships, and exploring the benefits and risks of developing new operational relationships. It also involves identifying and resolving problems with operational relationships.

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This standard is for supply chain practitioners. They could, for example, be in purchasing, freight logistics operations or transport management roles.

Performance criteria

You must be able to:

  1. review and evaluate the current operational relationships within the supply chain
  2. maintain and improve the current operational relationships within the supply chain
  3. identify opportunities for establishing new operational relationships within the supply chain
  4. evaluate the benefits and risks of developing new operational relationships within the supply chain
  5. develop new operational relationships that maintain and improve the performance of the supply chain
  6. identify challenges with supply chain relationships that could affect the performance of the supply chain
  7. take action to resolve issues with supply chain relationships
  8. confirm operational relationships meet the organisational requirements for maintaining the performance of the supply chain
  9. assess the impact of new operational relationships on maintaining and improving the performance of the supply chain

Knowledge and Understanding

You need to know and understand:

  1. your organisation's strategic aims, objectives and activities in relation to the supply chain
  2. the types of supply chain management theories, models and practice
  3. the types of operations management theories, models and practices
  4. the current operational relationships within the supply chain and how to maintain and improve them
  5. how to develop new operational relationships within the supply chain
  6. the communication methods and how supply chain relationships are managed in the organisation
  7. the methods and procedures for reviewing and evaluating operational relationships within the supply chain
  8. the types of performance measurement and benchmarking theories, models and practices
  9. the types of market research methods and procedures
  10. the relevant industry-specific networks, sources of information and networking methods and procedures
  11. the types of cost-benefit analysis methods and procedures
  12. how to assess the impact of new operational relationships on maintaining and improving the performance of the supply chain
  13. the types of risk analysis methods and procedures
  14. the key challenges of the supply chain and the ways of mitigating these challenges         
  15. the stakeholder management methods and procedures used by your organisation

Scope/range

Scope Performance

Scope Knowledge

Values

Behaviours

Skills

Glossary

​Supply chain: procurement, purchasing and supply, logistics, transport and operations management, within and between international boundaries

Links To Other NOS

External Links

Version Number

2

Indicative Review Date

2027

Validity

Current

Status

Original

Originating Organisation

Lantra

Original URN

SFLSCM86

Relevant Occupations

Managers in Distribution, Storage and Retailing, Retailing and Wholesaling, Transport Associate Professionals, Warehouse and Distribution

SOC Code

1241

Keywords

develop; operational relationships; supply chain; maintain; improve