Improve the performance of the supply chain

URN: SFLSCM78
Business Sectors (Suites): Supply Chain Management
Developed by: Lantra
Approved on: 2022

Overview

This standard is about improving the performance of the supply chain. It is about reviewing current performance to identify improvements and deciding on ways of introducing them. It involves reviewing the results of improvements and resolving any related problems.

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This standard is for supply chain practitioners. They could, for example be in purchasing, freight logistics operations or transport management roles.


Performance criteria

You must be able to:

  1. review the current performance of the supply chain
  2. identify improvements to the performance of the supply chain
  3. agree on methods to improve the performance of the supply chain
  4. gain the commitment of stakeholders and colleagues to implement improvements
  5. introduce improvements to the performance of the supply chain
  6. review the effects of introducing improvements to the supply chain
  7. identify and resolve any issues relating to the introduction of improvements
  8. confirm that improvements to the supply chain comply with all the relevant legal, regulatory, environmental, health and safety and organisational requirements
  9. promote responsibility for the environment and sustainability within the organisation and communicate and implement these factors when introducing improvements to the performance of the supply chain

Knowledge and Understanding

You need to know and understand:

  1. your organisation's strategic aims, objectives and activities in relation to the supply chain
  2. the types of supply chain management theories, models and practices
  3. the types of quality management theories, models and practices used to help improve supply chain performance
  4. the types of change management theories, models and practices used to help improve supply chain performance
  5. the types of cost benefit analysis methods and procedures
  6. the organisational procedures to improve the performance of the supply chain
  7. the types of planning methods and procedures used to help improve supply chain performance
  8. the types of communication methods used by the organisation to communicate with colleagues and key stakeholders
  9. the types of stakeholder management methods and procedures used by your organisation
  10. the relevant legal, regulatory, environmental, health and safety and organisational procedures required for monitoring the distribution of goods
  11. yours and the organisation's responsibilities for protecting the environment and working sustainably, when scheduling the distribution of goods

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary

  • Colleagues: permanent, temporary, agency staff, external
  • Stakeholders: all organisations or individuals who have a vested interest in the organisation
  • Supply chain: procurement, purchasing and supply, logistics, transport and operations management within and between international boundaries

Links To Other NOS


External Links


Version Number

2

Indicative Review Date

2027

Validity

Current

Status

Original

Originating Organisation

Lantra

Original URN

SFLSCM78

Relevant Occupations

Managers in Distribution, Storage and Retailing, Retailing and Wholesaling, Transport Associate Professionals, Warehouse and Distribution

SOC Code

9251

Keywords

improvement; performance; supply chain