Select supply return methods

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This standard is about selecting supply return methods. It involves obtaining and evaluating information with regard to the goods being returned and the methods available for receiving returned goods. It also involves identifying methods to meet specifications, assessing benefits and risks, resolving problems and providing results of evaluations that comply with organisational requirements.

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This standard is for supply chain practitioners. They could be, for example, in purchasing, freight logistics operations or transport management roles.

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1. ​confirm the information on the goods being returned
2. obtain information on the supply return methods that are available
3. evaluate information on the suitability of supply return methods
4. identify the supply return methods that meet the specifications of the goods, the key stakeholders and any other requirements
5. assess the benefits and risks of using selected supply return methods
6. identify any security and bio-security measures for the goods being returned
7. identify and handle issues with the supply return methods
8. communicate the supply return methods to colleagues and key stakeholders
9. comply with all the relevant legal, regulatory, environmental, health and safety and organisational procedures required for the selected supply return method
10. promote responsibility for the environment and sustainability within the organisation and communicate and implement this when selecting supply return methods for goods

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1. ​your organisation's strategic aims, objectives and activities in relation to the supply chain
2. the types of supply chain management theories, models and practices
3. your organisation's information sources on supply return methods
4. the types of logistics theories, models and practices
5. the relevant evaluation methods and procedures for selecting supply return methods
6. the types of risk analysis methods and procedures available to assist with selecting supply return methods
7. how to identify and handle any issues with selecting supply return methods
8. the types of communication methods used by your organisation
9. the relevant legal, regulatory, environmental, health and safety and organisational procedures relating to selecting supply return methods
10. how to identify any security and bio-security measures required by the goods being distributed
11. the responsibilities of you and your organisation for protecting the environment and working sustainably when selecting supply return methods

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1. ​Colleagues and key stakeholders: permanent, temporary, agency    staff, external, relevant authorities, customers, suppliers,
2. Goods: any combination of goods or services that are procured, delivered or stored in the supply chain
3. Supply chain: procurement, purchasing and supply, logistics, transport and operations management, within and between international boundaries
4. Specifications: a set of requirements to be satisfied by a material product or service. Specifications could be for the type of market, the location, the type of goods or customer requirements.

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2

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2027

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Current

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Original

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Lantra

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SFLSCM108

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Managers in Distribution, Storage and Retailing, Retailing and Wholesaling, Transport Associate Professionals, Warehouse and Distribution

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1243

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receive; returned; goods; supply chain

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