Contribute to the provision of customer services Legacy
URN: SFLCDG12L
Business Sectors (Suites): Carry and Deliver Goods
Developed by: Skills for Logistics
Approved on:
2014
Overview
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
Indicative Review Date
2014
Validity
Legacy
Status
Original
Originating Organisation
Original URN
Relevant Occupations
Business Management, Communications, Customer Service Occupations, General, Mobile Machine Drivers and Operatives, Plant and Machine Operatives, Process, Plant and Machine Operatives, Public Service and other Associate Professionals, Public Services, Quality and Customer Care Managers, Retailing and Wholesaling, Service Enterprises, Transport Associate Professionals, Transport Drivers and Operatives, Transportation Operations and Maintenance, Vehicle Trades, Warehouse and Distribution
SOC Code
8211
Keywords
Customer service in logistics