Monitor vehicle movements

This standard is about monitoring vehicle movements. It involves reacting to any changes that impact routing or scheduling of the vehicle, informing the relevant people of changes and maintaining records.

This standard is relevant to all those who are responsible for monitoring vehicle movement as part of their job role.

1.    maintain the health and safety of yourself and others at all times, in line with the relevant legislation and organisational requirements
2.    identify hazards and assess risks as you carry out the activity and wear the appropriate personal protective equipment (PPE), where required
3.    confirm that the relevant training has been received to carry out the work, recognise the limits of your competence and seek access to further training where required
4.    comply with the policies and procedures of the organisation and the relevant legal and organisational requirements relating to the routing and scheduling of loads
5.    check routing and scheduling information for the movement of vehicles and loads in line with organisational procedures
6.    modify vehicle movements in response to changes to customer requirements
7.    use the organisation’s systems and resources to monitor the progress of vehicles and loads in line with organisational procedures
8.    report any changes to the routing and scheduling of vehicles and loads in line with organisational procedures
9.    maintain effective communication with colleagues and customers when carrying out the work
10.    inform customers about changes to the routing and scheduling of vehicles and loads
11.    maintain communication with drivers and respond to issues reported in relation to the vehicle or load, such as breakdowns, traffic conditions or load problems
12.    respond to emergencies or accidents involving vehicles or loads, and arrange recovery of the vehicle or loads when necessary
13.    maintain the required records in line with relevant legal and organisational requirements

1.    your responsibilities under the relevant health and safety legislation and organisational requirements
2.    how to identify hazards and assess risks as you carry out the activity and the requirements for personal protective equipment (PPE)
3.    the organisation’s policies and procedures and the relevant legal and organisational requirements relating to the routing and scheduling of loads
4.    how to identify and access routing and scheduling information 
5.    how to modify vehicle movements in response to changes to customer requirements
6.    the organisation’s systems and resources used to monitor the progress of vehicles and loads
7.    how to monitor vehicle routes, destinations, delivery and collection schedules for vehicles and loads
8.    how to report changes to the routing and scheduling of vehicles and loads 
9.    the importance of communicating with colleagues and customers involved in monitoring vehicle movements
10.    the issues that may occur with vehicles and loads, the actions to take and organisational procedures for dealing with issues that you are unable to resolve
11.    how to assist and support drivers when breakdowns or accidents occur
12.    the information and recording systems used by the organisation and the legal and organisational requirements for maintaining records, including data protection legislation and organisational procedures for data security

Health and safety includes mental and physical wellbeing         

Legal and organisational requirements could include:

• Driving, vehicle and transport regulations
• Machinery and equipment regulations
• Workplace safety regulations
• Working time regulations
• Codes of practice
• Organisational requirements
• Environmental, ethical and social considerations

Loads could include: containers; sealed loads or trailers; palletised goods; cages; individual boxes/packages; casks/kegs; bulk materials; liquids, powders or grains; food; temperature-controlled goods; livestock; hazardous goods; vehicles, plant or machinery; timber; customer’s removal goods; goods for return/repair etc

Personal Protective Equipment (PPE) could include: high-visibility clothing, hard hats, protective clothing, eye protection, masks, gloves, safety footwear