Deal with customers in writing or electronically
URN: SFJPC1.3
Business Sectors (Suites): Local Government Skills,NOS for Operational Delivery Processing roles
Developed by: Skills for Justice
Approved on:
2013
Overview
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
Indicative Review Date
2013
Validity
Current
Status
Original
Originating Organisation
Original URN
Relevant Occupations
Communications Officer, Economic Development Officer, Government and Related Organisations, Public Service Professionals, Public Services
SOC Code
4159
Keywords
Operational Delivery, Processing, communicate in writing or electronically, use
clear language to communicate, client communication