Communicate effectively with people

URN: SFJAB1
Business Sectors (Suites): Common Standards Across The Justice Sector,Education Welfare Services
Developed by: Skills for Justice
Approved on: 2016

Overview


Performance criteria

You must be able to:


Knowledge and Understanding

You need to know and understand:


Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number


Indicative Review Date

2016

Validity

Current

Status

Original

Originating Organisation


Original URN


Relevant Occupations

Communications Officer, Crisis Worker, Environmental Health Officer, Government and Related Organisations, Health and Social Care, Health, Public Services and Care, Helpline Workers, HR Staff, Independent Sexual Violence Advisor (ISVA), Independent Sexual Violence Advocate, Intelligence Officers, Interpreter, Managers in Justice sector services, Paralegal, Police, Police Community Support Officers, Police Officers, Public Service and other Associate Professionals, Public Service Interpreter, Public Service Professionals, Public Services, Public Services and Care, Public Services Professional, Refuge Worker, Researcher, Social Worker, Trading Standards Officer, Volunteers

SOC Code

3581

Keywords

Communication, engage, people, security, information, electronic, verbal, Legal Services