Support customer service improvements
URN: SFJ HF7
Business Sectors (Suites): Trading Standards and Environmental Health
Developed by: Skills CFA
Approved on:
2011
Overview
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
Indicative Review Date
2011
Validity
Current
Status
Original
Originating Organisation
Original URN
Relevant Occupations
Environmental Health Officer, Trading Standards Officer
SOC Code
3581
Keywords
management, leadership, customers