Monitor, evaluate and improve the management of data and information in a health context

URN: SFHHI9
Business Sectors (Suites): Health Informatics
Developed by: Skills for Health
Approved on: 2021

Overview

This standard is about monitoring, evaluating and recommending improvements to the management of data and information. You will need to be able to establish and use monitoring methods, including interviewing, as well as recommend improvements to the management of data and information.


Performance criteria

You must be able to:

  1. access and accurately interpret all relevant work instructions and information
  2. work safely at all times and in accordance with all relevant legislation, guidelines, policies, procedures and protocols
  3. deal promptly and effectively with any problems within your control and report those which cannot be solved
  4. identify and minimise hazards and risk in the workplace
  5. discuss and agree the aspects of data and information management that require monitoring and evaluation with colleagues and relevant others
  6. establish the required liaison and consultation with colleagues and relevant others
  7. establish and use suitable methods for monitoring and evaluating the management of data and information
  8. monitor and evaluate the management of data and information in accordance with legal and organisational requirements
  9. analyse and record the results of monitoring and evaluation within the required timescale
  10. check conformity with national standards, in accordance with legislation and organisational requirements
  11. base recommendations for improvements to the management of data and information on the results of monitoring and evaluation
  12. identify relevant others who need to be involved in developing recommendations for improvements
  13. present your recommendations for improvements in a form that can lead to effective implementation
  14. complete and store all relevant documentation in accordance with organisational requirements

Knowledge and Understanding

You need to know and understand:

  1. the current legislation, guidelines, policies, procedures and protocols which are relevant to your work practice and to which you must adhere
  2. the scope and limitations of your own competence, responsibilities and accountability as it applies to your job role
  3. how to access and interpret all relevant work instructions and information
  4. specific procedures for reporting issues which are beyond your competence, responsibilities and accountability
  5. the duty to report any acts or omissions that could be unsafe/detrimental to you or others
  6. the hazards and risks which may arise during the execution of your work role and how you can minimise these
  7. organisational management structures, roles, and responsibilities
  8. the importance and reasons for adhering to information governance
  9. the wider sensitivities of data and information relevant to your role
  10. the health and business context for data and information management
  11. the different ways in which data and information are processed and used in a health context
  12. the ways in which individuals take responsibility for their health care and the access they have to their information
  13. the flow of data and information within your area of work
  14. the process of data management and information flows
  15. the structure of data and information
  16. the characteristics of data and information
  17. the importance of the quality of data and information including timeliness, accuracy, completeness, appropriate for purpose and accessibility
  18. the different methods of validating the quality of data and information, and how to use them
  19. how to monitor and review the administration of data and information
  20. the importance of having a clear framework within which to monitor and evaluate data and information
  21. the importance of communicating and discussing the monitoring and evaluation of data and information with colleagues and relevant others
  22. the processes to engage clinical colleagues
  23. how to maintain awareness of technological change and how these may improve the management of data and information
  24. how to complete and safely store all relevant documentation in accordance with organisational requirements

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number

2

Indicative Review Date

2026

Validity

Current

Status

Original

Originating Organisation

Skills for Health

Original URN

SFHHI9.2010

Relevant Occupations

Health and Social Care, Health and Social Services Officers, Health Associate Professionals, Health Professionals, Health, Public Services and Care, Healthcare and Related Personal Services

SOC Code

2259

Keywords

Monitor, evaluate, improve, management, data, information