Deal with financial transactions within a health facility

This standard is concerned with dealing with financial transactions within your work area.  This involves receiving payments in, making withdrawals and dealing with payment schemes. You will be expected to keep accurate account of the money under your responsibility.

This standard is applicable to any worker who is required to deal with financial transactions such as petty cash, individual's accounts, voluntary and charity shops.

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1. access and accurately interpret all relevant work instructions and information
2. work safely at all times and in accordance with all relevant legislation, guidelines, policies, procedures and protocols
3. deal promptly and effectively with any problems within your control and report those which cannot be solved
4. make sure all transactions are accurately recorded and receipted using appropriate book-keeping methods and in accordance with organisational procedures
5. regularly balance book-keeping entries
6. identify and deal appropriately with discrepancies in transactions
7. store and bank monies safely according to organisational procedures
8. manage non-payment of monies due according to organisational instructions
9. take the appropriate action with minimum delay when there is the possibility of theft or fraud
   
10. complete transactions promptly to ensure adequate cash flow

11. prior to withdrawing monies, ensure they are:

    • available
    • within the limits of your responsibility
      

12. ensure all transactions comply with organisational policies, procedures and regulations

13. complete and store all relevant documentation in accordance with organisational requirements

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1. the current legislation, guidelines, policies, procedures and protocols which are relevant to your work practice and to which you must adhere
2. the scope and limitations of your own competence, responsibilities and accountability as it applies to your job role
3. how to access and interpret all relevant work instructions and information
4. specific procedures for reporting issues which are beyond your competence, responsibilities and accountability
5. organisational management structures, roles, and responsibilities
6. how to confirm the currency, limits and validity of monies
7. where and how to record payment details and why it is necessary to provide full receipts
8. the nature of withdrawal and payment in documentation and how to complete it correctly
9. the procedures which the organisation uses for non-payment and your role in actioning these
10. the details that need to be recorded and checked when monies exchange hands
11. the organisation's policy on banking including security arrangements and procedures for money and its transit
12.  how to bag up cash payments
13. how to calculate cash requirements
14. the potential consequences of failing to check payments and withdrawals
15. the actions which should be taken in the event of potential or actual theft or fraud
16. security measures for storing monies
17. organisational policies relating to financial transactions
18. how to complete and safely store all relevant documentation in accordance with organisational requirements

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2

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31 Mar 2026

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Current

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Original

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Skills for Health

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SFHGEN26

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Health and Social Care, Health and Social Services Officers, Health Associate Professionals, Health Professionals, Health, Public Services and Care, Healthcare and Related Personal Services

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2259

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Deal, financial, transactions, health, facility

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