Monitor your own work practices

This standard is about carrying out a review of your own practice.  It involves monitoring and evaluating the quality of your work activities and outcomes and taking appropriate actions to support continuous improvement.  Monitoring and audit may be required for national, regional or local purposes.

You need to show that you can apply relevant quality standards and procedures to your working practice and identify any deviations from these.  You need to use a range of sources of information to support your monitoring activity including feedback from service users and work colleagues.  You will report cases of non-compliance with quality standards and identify and use opportunities for quality improvement.

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1. access and accurately interpret all relevant work instructions and information
2. work safely at all times and in accordance with all relevant legislation, guidelines, policies, procedures and protocols
3. allocate monitoring activities within your work at regular intervals consistent with legal, professional and organisational requirements
4. adjust the frequency of monitoring where necessary to ensure compliance with quality systems and whenever risks are identified
5. monitor your work activities and outcomes against the relevant quality indicators and standards
6. access information from appropriate sources as relevant to the monitoring activity
7. obtain the correct and complete data relevant to the monitoring activity
8. identify any non-compliance or variance in work activities and outcomes against relevant quality indicators
9. report instances of non-compliance or variance with quality standards accurately and promptly to relevant people
10. use the monitoring results to improve your working practices and outcomes
11. access appropriate support to improve your practice where required
12. act on any recommendations to improve performance and quality outcomes
13. review any changes to working practices as required to confirm and sustain improvements
14. complete and store all relevant documentation in accordance with organisational requirements

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1. the current legislation, guidelines, policies, procedures and protocols which are relevant to your work practice and to which you must adhere
2. the scope and limitations of your own competence, responsibilities and accountability as it applies to your job role
3. the purpose, method and requirements for monitoring your work activities and outcomes within your scope of practice
4. the range of quality standards and procedures for your area of work and organisational policies and procedures for quality monitoring
5. the range of internal and external quality assurance systems relevant to your area of work and the expectations of your contributions to these
6. factors which may influence the quality of your work activities and outcomes and how to recognise these
7. how deviations from agreed working procedures may influence the nature, quality or reliability of the outcomes achieved
8. sources of information to support monitoring and evaluation of your work activities and outcomes and how to access these
9. the range of data relevant to the monitoring activity to be undertaken
10. how to identify and evaluate variances in working practice and outcomes
11. actions you must take and timescales for doing this in cases of non-compliance or variance with quality standards how to access advice and support for quality improvement
12. how long quality monitoring records must be retained and procedures for disposing of monitoring records
13. the importance of reflection on your practice and how that reflection can help improve your practice.
14. the policies and guidance that clarify your scope of practice, quality systems, accountabilities and the working relationship between yourself and others
15. how to complete and safely store all relevant documentation in accordance with organisational requirements

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2

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31 Mar 2026

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Current

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Original

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Skills for Health

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SFHGEN23

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Health and Social Care, Health and Social Services Officers, Health Associate Professionals, Health Professionals, Health, Public Services and Care, Healthcare and Related Personal Services

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2259

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Monitor, own, work, practices

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