Provide information on endoscopic procedures to individuals

​This standard covers the provision of information to individuals, at any time during the provision of endoscopic procedures.  Individuals undergoing endoscopic procedures require different types of information at different stages of an endoscopic procedure: to help them prepare, to help them understand what is happening, and to know the results.  It is important that their right to information is respected, and that they are provided with honest and accurate information.

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1. access and accurately interpret all relevant work instructions and information
2. work safely at all times and in accordance with all relevant legislation, guidelines, policies, procedures and protocols
3. deal promptly and effectively with any problems within your control and report those which cannot be solved
4. identify and minimise hazards and risk in the workplace
5. communicate with the individual and key people at a pace, in a manner and at a level appropriate to the individual's understanding, preferences and needs
6. respect the individual's rights and wishes relating to their privacy, beliefs, and dignity
7. establish the extent to which the individual requires any carers to be involved during the provision of information
8. provide support to the individual and carers and ensure health and safety measures are implemented at all times
9. discuss the amount and type of information which the individual requires, or has already accessed, to make informed decisions relating to the endoscopic procedure
10. provide relevant information and other resources that support the individual's understanding
11. provide sufficient opportunity for the individual to reflect on the information provided and respond to any questions asked.
12. complete and store all relevant documentation in accordance with organisational requirements

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1. the current legislation, guidelines, policies, procedures and protocols which are relevant to your work practice and to which you must adhere
2. the scope and limitations of your own competence, responsibilities and accountability as it applies to your job role
3. how to access and interpret all relevant work instructions and information
4. specific procedures for reporting issues which are beyond your competence, responsibilities and accountability
5. the duty to report any acts or omissions that could be unsafe/detrimental to you or others
6. the hazards and risks which may arise during the execution of your work role and how you can minimise these
7. how to adapt communication styles in ways which are appropriate to the needs of the individual  
8. the correct use of any equipment and PPE to protect the health and safety of you and others
9. evidence-based practice and its role in improving care
10. the principles, practice and procedures associated with informed consent
11. the needs of individuals and carers including issues relating to dignity, confidentiality, and privacy
12. organisational management structures, roles, and responsibilities
13. the procedures and methods relating to the coordination of inter-disciplinary and multi-disciplinary teams within and across services
14. the services available for dealing with communication issues, and types of communication aid that are available
15. the effects of sedation on memory
16. the admission and discharge procedures
17. the endoscopic procedures, equipment, and sedation that are used
18. the stages of care and the roles of practitioners during endoscopic procedures
19. how individuals and carers respond to endoscopic procedures
20. the role of different types of practitioners and agencies in providing an endoscopy service
21. the information that individuals might require about specific endoscopic procedures, and the support that individuals will require during its provision
22. how to access current sources of authoritative information on endoscopic procedures and related issues
23. how to complete and safely store all relevant documentation in accordance with organisational requirements

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2

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31 Mar 2016

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Current

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Original

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Skills for HEalth

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SFHEND02

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Health and Social Care, Health and Social Services Officers, Health Associate Professionals, Health Professionals, Health, Public Services and Care, Healthcare and Related Personal Services

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2259

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Endoscopy; endoscopic; information; procedures

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