Carry out the Semiconductor Manufacturing Technical Support Function

This standard identifies the competences you need to carry out, control and maintain the Semiconductor Manufacturing Technical Support Function in accordance with approved procedures. You will be required to use appropriate work instructions and information to ensure that the Semiconductor Manufacturing Technical Support Function is carried out in accordance with the specification required and to identify deviations and take remedial action where this is not the case to ensure optimal, safe and high quality production of a finished product.
 
The SMTSFs (referred to as Work Activities throughout this standard) relevant to this standard are:
 
·       Calibration
·       Quality
·       Inspection
·       Testing
·       Metrology
 
Your responsibilities will require you to comply with organisational policy and procedures for  the work activities associated with carrying out the Semiconductor Manufacturing Technical Support Function, and to report any problems with work activities, equipment (including plant) or materials that you cannot personally resolve, or are outside your permitted authority, to the relevant people. You will be expected to work with a minimum of supervision, taking personal responsibility for your own actions and for the quality and accuracy of the work that you produce.
 
You will understand the techniques used, and their application, in adequate depth to provide a sound basis for carrying out the activities to the required specification. 
 
You will understand the safety precautions required when carrying out the activities and when using the associated tools and equipment.  You will be required to demonstrate safe working practices throughout and will understand the responsibility you owe to yourself and relevant others in the workplace.

1.     access and accurately interpret all relevant work instructions and information relevant to the work activities
2.     work safely at all times and in accordance with all relevant legislation, guidelines, policies, procedures and protocols
3.     deal promptly and effectively with any problems within your control and report those which cannot be solved
4.     identify and minimise hazards and risk in the workplace
5.     access and gather the appropriate equipment, accessories and components to carry out the work activities
6.     wear PPE in accordance with organisational procedures
7.     establish and interpret parameters for the work activities
8.     ensure that equipment and materials are ready for the work activities
9.     obtain operation data, and analyse by appropriate method
10.  ensure you have the necessary specification and operating parameters
11.  recognise deviations from the specification
12.  identify possible faults and causes of deviations from the specification
13.  investigate all of the possible faults and causes of the problem
14.  take corrective action relevant to the work activities
15.  take representative samples at the specified time from the specified place when required
16.  follow procedure for testing samples in accordance with organisational procedures
17.  interpret sample results and take any necessary action
18.  communicate, if required, with relevant others
19.  complete and store all relevant documentation in accordance with organisational procedures
20.  dispose of waste in accordance with organisational procedures
21.  leave the work area in a safe condition on completion of the work activities in accordance with organisational procedures

1. the current legislation, guidelines, policies, procedures and protocols which are relevant to the work activities and to which you must adhere

2.      the scope and limitations of your own competence, responsibilities and accountability as it applies to your job role
3.      how to access and interpret all relevant work instructions and information relevant to the work activities
4.      specific procedures for reporting issues which are beyond your competence, responsibilities and accountability
5.      the duty to report any acts or omissions that could be unsafe/detrimental to you or relevant others
6.      the hazards and risks which may arise during the execution of your work role and how you can minimise these
7.      how to select, put on and remove PPE
8.      the correct use of equipment to protect the health and safety of you and relevant others
9.      how to obtain the authority to enter the relevant work areas and any specific permit-to-work procedures that are used
10.   the origin and principles of the Semiconductor manufacturing process and how they work
11.     the meaning of terms used in operating instructions
12.   the importance of the permit to work (or equivalent)
13.   the functions and uses of the different types of equipment, accessories, materials and components used in the operation
14.   how to check that the equipment, materials and process are ready for the work activities
15.   methods of obtaining data relevant to the work activities, and how to analyse and interpret the data
16.   how to make adjustments to meet the specified quality
17.    how to handle equipment safely in ways that protect yourself and relevant others from risk
18.   the deviations that may occur from the norm, and how to recognise them
19.   the consequences that can occur with deviations from the norm
20. the importance of remedial action
21.   methods of investigating faults and causes
22. how to analyse information and identify faults and causes of the problem
23. how to obtain representative samples and why it is important
24. how to label samples correctly and why it is important
25. the correct method/procedure for testing samples
26. how to interpret sample results
27.  what corrective action to take
28. how to control the process quality
29. the importance of minimising waste in the process
30. how to interpret and check operating parameters relevant to the work activities
31.   the importance of communication, and of keeping relevant others informed during the work activities
32. what problems may occur in the operation and how to deal with them
33. when it may be important to observe issues around security and confidentiality
34. the procedures and methods relating to the coordination of inter-disciplinary and multi-disciplinary teams within and across services
35. how to dispose of waste in accordance with organisational procedures
36. how to complete and safely store all relevant documentation in accordance with organisational procedures

Work activities
·       Calibration
·       Quality
·       Inspection
·       Testing
·       Metrology
 
Work instructions and information
·       Drawings
·       Specifications
·       Method statements
·       Work schedules/programmes
·       Manufacturer instructions
·       Environmental requirements
·       Sustainability requirements
 
Work area
·       Clean room
·       Non-clean room
 
Equipment, accessories and components
·       Hand tools
·       Power tools
·       Access equipment
·       Safety equipment (including PPE)
·       In-situ equipment
·       Materials
·       Consumables
·       Plant
 
Organisational procedures
·       accident reporting
·       communication
·       customer services
·       emergencies
·       implementing and monitoring health and safety requirements and issues
·       implementing and monitoring issues relating to the environment and sustainability
·       information management
·       project management
·       risk assessment

 
Relevant others
·       client representatives
·       customers/clients
·       service providers
·       site/contract/production manager
·       supervisors
·       work colleagues