Carry out the Semiconductor Manufacturing Technical Support Function

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This standard identifies the competences you need to carry out, control and maintain the Semiconductor Manufacturing Technical Support Function in accordance with approved procedures. You will be required to use appropriate work instructions and information to ensure that the Semiconductor Manufacturing Technical Support Function is carried out in accordance with the specification required and to identify deviations and take remedial action where this is not the case to ensure optimal, safe and high quality production of a finished product.

The SMTSFs (referred to as Work Activities throughout this standard) relevant to this standard are:

• Calibration
• Quality
• Inspection
• Testing
• Metrology

Your responsibilities will require you to comply with organisational policy and procedures for  the work activities associated with carrying out the Semiconductor Manufacturing Technical Support Function, and to report any problems with work activities, equipment (including plant) or materials that you cannot personally resolve, or are outside your permitted authority, to the relevant people. You will be expected to work with a minimum of supervision, taking personal responsibility for your own actions and for the quality and accuracy of the work that you produce.

You will understand the techniques used, and their application, in adequate depth to provide a sound basis for carrying out the activities to the required specification. 

You will understand the safety precautions required when carrying out the activities and when using the associated tools and equipment.  You will be required to demonstrate safe working practices throughout and will understand the responsibility you owe to yourself and relevant others in the workplace.

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1. access and accurately interpret all relevant work instructions and information relevant to the work activities
2. work safely at all times and in accordance with all relevant legislation, guidelines, policies, procedures and protocols
3. deal promptly and effectively with any problems within your control and report those which cannot be solved
4. identify and minimise hazards and risk in the workplace
5. access and gather the appropriate equipment, accessories and components to carry out the work activities
6. wear PPE in accordance with organisational procedures
7. establish and interpret parameters for the work activities
8. ensure that equipment and materials are ready for the work activities
9. obtain operation data, and analyse by appropriate method
10. ensure you have the necessary specification and operating parameters
11. recognise deviations from the specification
12. identify possible faults and causes of deviations from the specification
13. investigate all of the possible faults and causes of the problem
14. take corrective action relevant to the work activities
15. organise the taking of samples with relevant others
16. take representative samples at the specified time from the specified place when required
17. follow procedure for testing samples in accordance with organisational procedures
18. interpret sample results and take any necessary action
19. communicate, if required, with relevant others
20. complete and store all relevant documentation in accordance with organisational procedures
21. dispose of waste in accordance with organisational procedures
22. leave the work area in a safe condition on completion of the work activities in accordance with organisational procedures

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1. the current legislation, guidelines, policies, procedures and protocols which are relevant to the work activities and to which you must adhere
2. the scope and limitations of your own competence, responsibilities and accountability as it applies to your job role
3. how to access and interpret all relevant work instructions and information relevant to the work activities
4. specific procedures for reporting issues which are beyond your competence, responsibilities and accountability
5. the duty to report any acts or omissions that could be unsafe/detrimental to you or relevant others
6. the hazards and risks which may arise during the execution of your work role and how you can minimise these
7. how to select, put on and remove PPE
8. the correct use of equipment to protect the health and safety of you and relevant others
9. how to obtain the authority to enter the relevant work areas and any specific permit-to-work procedures that are used
10. the meaning of terms used in operating instructions
11. the importance of the permit to work (or equivalent)
12. how to check that the equipment, materials and process are ready for the work activities
13. methods of obtaining data relevant to the work activities, and how to analyse and interpret the data
14. how to make adjustments to meet the specified quality
15. how to handle equipment safely in ways that protect yourself and relevant others from risk
16. the deviations that may occur from the norm, and how to recognise them
17. the consequences that can occur with deviations from the norm
18. the importance of remedial action
19. methods of investigating faults and causes
20. how to analyse information and identify faults and causes of the problem
21. how to obtain representative samples and why it is important
22. how to label samples correctly and why it is important
23. the correct method/procedure for testing samples
24. how to interpret sample results
25. what corrective action to take
26. how to control the process quality
27. the importance of minimising waste in the process
28. how to interpret and check operating parameters relevant to the work activities
29. the importance of communication, and of keeping relevant others informed during the work activities
30. what problems may occur in the operation and how to deal with them
31. when it may be important to observe issues around security and confidentiality
32. the procedures and methods relating to the coordination of inter-disciplinary and multi-disciplinary teams within and across services
33. how to dispose of waste in accordance with organisational procedures
34. how to complete and safely store all relevant documentation in accordance with organisational procedures

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Work activities

• Calibration
• Quality
• Inspection
• Testing
• Metrology

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Work instructions and information

• Drawings
• Specifications
• Method statements
• Work schedules/programmes
• Manufacturer instructions
• Environmental requirements
• Sustainability requirements

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Work area

• Clean room
• Non-clean room

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Equipment, accessories and components

• Hand tools
• Power tools
• Access equipment
• Safety equipment (including PPE)
• In-situ equipment
• Materials
• Consumables
• Plant

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Organisational procedures

• accident reporting
• communication
• customer services
• emergencies
• implementing and monitoring health and safety requirements and issues
• implementing and monitoring issues relating to the environment and sustainability
• information management
• project management
• risk assessment

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Relevant others

• client representatives
• customers/clients
• service providers
• site/contract/production manager
• supervisors
• work colleagues