Servicing physiological monitoring and infusion equipment

URN: SEMEM364
Business Sectors (Suites): Engineering Maintenance Suite 3
Developed by: Enginuity
Approved on: 30 Mar 2021

Overview

This standard identifies the competences you need to carry out servicing activities on physiological monitoring and infusion equipment, in accordance with approved procedures. You will be required to service a range of physiological monitoring and infusion equipment, such as infusion and feeding pumps, baby incubators, phototherapy devices, dialysis machines, radiant heat warmers, suction pumps/aspiration devices, oxygen delivery and monitoring systems, apnoea devices and monitoring equipment. This will involve dismantling, removing and replacing faulty items on a variety of different types of physiological monitoring and infusion equipment. You will be expected to apply a range of dismantling and reassembly methods and techniques, which are appropriate to the equipment being serviced and the type of components being removed/replaced, and which will include electrical, electronic and mechanical units and components.

Your responsibilities will require you to comply with organisational policy and procedures for the servicing activities undertaken, and to report any problems with the activities that you cannot personally resolve, or that are outside your permitted authority, to the relevant people. You must ensure that all tools, equipment and materials used in the servicing activities are removed from the work area on completion of the activities, and that all necessary job/task documentation is completed accurately and legibly. You will be expected to work with a minimum of supervision, taking personal responsibility for your own actions, and for the quality and accuracy of the work that you carry out.

Your underpinning knowledge will provide a good understanding of your work, and will provide an informed approach to applying the correct servicing procedures. You will understand the dismantling and reassembly methods and procedures used, and their application. You will know about the physiological monitoring and infusion equipment worked on, and component properties, functions and associated defects, in adequate depth to provide a sound basis for carrying out the servicing activities, correcting faults and ensuring that the serviced equipment functions to the required specification and remains compliant with all standards and regulations.

You will understand the safety precautions required when carrying out the servicing activities, especially those for isolating the equipment. You will also understand your responsibilities for safety, and the importance of taking the necessary safeguards to protect yourself and others in the workplace.


Performance criteria

You must be able to:

  1. work safely at all times, complying with health and safety legislation and other relevant regulations, directives and guidelines
  2. follow the relevant servicing schedules to carry out the required work
  3. carry out the servicing activities within the limits of your personal authority
  4. carry out the servicing activities in the specified sequence and in an agreed timescale
  5. remove and replace/refit a range of components
  6. report any instances where the servicing activities cannot be fully met or where there are identified defects outside the planned schedule
  7. complete and store all relevant servicing documentation in accordance with organisational requirements
  8. dispose of waste materials in accordance with safe working practices and approved procedures and leave the work area in a safe condition

Knowledge and Understanding

You need to know and understand:

  1. the health and safety, infection control and de-contamination requirements of the work area and equipment being serviced, and the responsibility these requirements place on you
  2. the statutory and advisory documentation relating to medical devices (such as warnings and guidance from the regulatory authority, relevant standards)
  3. the importance of reporting any equipment adverse incidents to the regulatory authority
  4. the isolation procedure that applies to the servicing activities (such as electrical isolation, removal of fuses, placing of maintenance warning notices)
  5. how to recognise and deal with victims of electric shock (to include methods of safely removing the victim from the power source, isolating the power source, methods of first aid resuscitation)
  6. how to reduce the risks of a phase to earth shock (such as insulated tools, rubber matting, isolating transformers)
  7. the importance of wearing protective clothing and other appropriate safety equipment (PPE) during the servicing activities
  8. how to obtain and interpret documents needed in the servicing activities (such as drawings, circuit and physical layouts, charts, specifications, manufacturers' manuals, history/maintenance reports, graphical electronic/electrical symbols, wiring regulations)
  9. the working practices of, and the need to respect, the hospital ward and/or patient environment
  10. hazards associated with carrying out servicing activities on physiological monitoring and infusion equipment (such as exposure to live conductors, misuse of tools), and how to minimise them and reduce any risk
  11. the basic principles of operation of the physiological monitoring and infusion equipment being serviced, and the function of individual components
  12. the human physiology directly associated with the infusion and monitoring equipment being serviced
  13. the risks on the human body from external energy sources associated with physiological monitoring and infusion equipment
  14. the application and functions of a range of components used in the equipment (such as switches, sensors, overload protection devices, transformers, thermistors, rectifiers, printed circuit boards, valves, pumps)
  15. the care, handling and application of ohmmeters, multimeters and other electrical measuring instruments (including dedicated test equipment, built-in test equipment)
  16. organisational policy on the repair/replacement of components, and the procedure for obtaining replacement parts, materials and other consumables necessary for the servicing activities
  17. how to check that the replacement components meet the required specification/operating conditions (such as values, tolerance, current carrying capacity, voltage rating, power rating, working temperature range)
  18. the techniques used to dismantle/assemble physiological monitoring and infusion equipment (such as unplugging, de-soldering, removal of screwed, clamped and crimped connections, removal of pipes, hoses and mechanical components)
  19. methods of removing and replacing components without causing damage to the equipment or components
  20. the procedures and precautions to be adopted to eliminate/protect against electrostatic discharge (ESD) when working on sensitive equipment or devices
  21. the different types of cabling (such as multicore cables, single core cables, steel wire armoured (SWA), mineral insulated (MI), screened cables, data cables) and their application
  22. the use of current wiring and other regulations when replacing wires and cables
  23. methods of attaching identification markers/labels to removed components or cables to assist with re-assembly
  24. the tools and equipment used in the servicing activities (including the use of cable stripping tools, crimping tools, soldering irons)
  25. methods of checking that components are fit for purpose, and the need to replace `lifed' items
  26. how to make adjustments to components/assemblies to ensure that they function correctly
  27. how to check that tools and equipment are free from damage or defects, are in a safe and usable condition, and are configured correctly for the intended purpose
  28. the importance of carrying out electrical safety tests on equipment, and the implications if this is not carried out
  29. the importance of making visual checks before proving the equipment with the electrical supply on
  30. the generation of documentation and/or reports following the servicing activity
  31. the equipment operating and control procedures to be applied during the servicing activity
  32. the problems that can occur during the servicing activity, and how they can be overcome
  33. the organisational procedure(s) to be adopted for the safe disposal of waste of all types of materials  
  34. the extent of your own authority and to whom you should report if you have a problem that you cannot resolve

Scope/range

  1. Carry out all of the following during the servicing activities:

    1. plan and communicate the servicing activities so as to minimise disruption to normal working
    2. obtain and use the correct issue of organisational and/or manufacturers' drawings and servicing documentation
    3. adhere to procedures or systems in place for risk assessment, COSHH, personal protective equipment and other relevant safety regulations and procedures to realise a safe system of work
    4. ensure that the correct equipment decontamination procedure has been adhered to before and after the servicing activities
    5. ensure the safe isolation of equipment (such as electricity, mechanical, gas, air or fluids)
    6. provide and maintain safe access and working arrangements for the servicing area
    7. carry out the servicing activities, using appropriate techniques and procedures
    8. return the equipment to service on completion of the activities
    9. dispose of waste waste materials in accordance with safe working practices and approved procedures and leave the work area in a safe condition
  2. Carry out servicing on seven of the following types of physiological monitoring and infusion equipment:

    1. infusion pump        
    2. phototherapy devices           
    3. suction pumps/aspiration devices
    4. syringe driver     
    5. radiant heater warmers        
    6. oxygen delivery and monitoring devices
    7. feeding pump      
    8. dialysis equipment   
    9. apnoea devices and monitoring equipment
    10. baby incubators    
    11. foetal heart monitoring devices
  3. Carry out all of the following activities, as applicable to the equipment being serviced:

    1. isolating and locking off the equipment        
    2. applying electrostatic discharge (ESD) precautions
    3. dismantling equipment to the appropriate level
    4. disconnecting and reconnecting wires and cables
    5. soldering and de-soldering (as applicable)
    6. removing and replacing electrical units/components
    7. removing and replacing mechanical units/components
    8. replacing damaged/defective components
    9. checking components for serviceability
    10. replacing all `lifed' items
    11. setting and adjusting replaced components
    12. tightening fastenings to the required torque
    13. re-calibrating and/or adjusting equipment
    14. attaching suitable cable identification markers       
    15. making visual checks before powering up    
    16. checking equipment operating parameters
    17. carrying out electrical safety tests        
    18. functionally testing the serviced equipment
  4. Remove and replace/refit a range of components, to include fourteen of the following:

    1. cables and connectors          
    2. rectifiers                 
    3. display units/meters
    4. printed circuit boards         
    5. sensors         
    6. indicators (lamps, LEDs)
    7. overload protection devices      
    8. thermistors         
    9. valves
    10. switches      
    11. transformers         
    12. pumps
    13. locking and retaining devices       
    14. transducers             
    15. motors
    16. power supplies               
    17. timers                    
    18. hoses/pipework
    19. analogue or digital integrated circuits    
    20. seals       
    21. structural components (such as hinges, covers and wheels)
    22. potentiometers         
    23. batteries        
    24. phototherapy lighting tubes     
    25. heater elements
    26. regulators           
    27. oxygen cells
    28. other specific components
  5. Service physiological monitoring and infusion equipment, in compliance with all of the following:

    1. organisational guidelines and codes of practice
    2. equipment manufacturer's operation range
    3. relevant and current HTM documentation 
    4. equipment and associated BSEN standards, CE marking and, where appropriate, BS 7671/IEE wiring regulations
    5. the equipment functions to specification
    6. the equipment remains compliant with all standards and regulations
    7. all potential defects are identified and reported for future action
  6. Complete and store all relevant servicing documentation in accordance with organisational requirements, using one of the following:

    1. job cards
    2. servicing logs or reports
    3. organisational-specific documentation
    4. electronic reports

Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number

3

Indicative Review Date

01 Mar 2024

Validity

Current

Status

Original

Originating Organisation

Enginuity

Original URN

SEMEM364

Relevant Occupations

Maintenance Engineer

SOC Code

5223

Keywords

Engineering; manufacturing; maintenance; engineering drawings; servicing medical equipment; documentation; technical manuals; technical specifications; illustrations; reference tables; schematic layouts