Leading the application of Six Sigma metrics to a project
Overview
This standard covers the competences required for leading the application of Six Sigma metrics to products and processes. It involves consulting with appropriate personnel and leading the gathering all the necessary data to produce a metric graph. You will need to lead the application of Six Sigma metrics to monitor the process and justify improvements, approving both primary and secondary metrics for the Six Sigma project. You will be expected to direct the use of the data collected and the graph produced to identify and approve where improvements can be made, and to approve an action plan that will bring about the improvements.
Your responsibilities will require you to comply with organisational policy and procedures for the activities undertaken, and to report any problems with the activities that you cannot solve, or that are outside your responsibility, to the relevant authority. You must ensure that all the necessary documentation/visual representation is completed accurately and legibly. You will be expected to take full responsibility for your own actions within the activity, and for the quality and accuracy of the work that you produce.
Your underpinning knowledge will provide a good understanding of the production of Six Sigma metrics, and will provide an informed approach to the techniques and procedures used. You will need to understand the principles and application of Six Sigma metrics, in adequate depth to provide a sound basis for carrying out the activities to the required criteria.
Applying and advising on safe working practices will be a key issue throughout.
Performance criteria
You must be able to:
- work safely at all times, complying with health and safety and other relevant regulations and guidelines
- consult with appropriate personnel and lead the gathering of the necessary data to produce a metric graph
- lead the application of Six Sigma metrics to monitor the process and justify improvements for the selected activity
- approve both primary and secondary metrics for the Six Sigma project
- agree to transform variable data to attribute data where appropriate
- direct the use of the data collected to complete a primary metric graph
- use the graph produced to identify and approve where improvements to metrics can be made
- approve an action plan that will bring about the improvements
- implement and monitor the progress of the action plan
Knowledge and Understanding
You need to know and understand:
- how to work safely at all times, complying with health and safety and other relevant regulations and guidelines
- how to plan the resources and time needed to carry out the agreed activity
- the main features and benefits of carrying out a Six Sigma metrics activity
- the importance of using metrics to drive a Six Sigma project
- how to calculate defects per million opportunities, defects per unit and rolled throughput yield
- how to utilise Z tables to calculate the sigma score
- the time period necessary to calculate a meaningful baseline
- how to set realistic objectives and targets for the Six Sigma metrics activity
- how to gather the data required for inclusion in a metric chart
- how to construct a Six Sigma metric chart
- the relationship between 'parts per million', 'defects per million opportunities', Yrt and the sigma score
- the difference between variable and attribute data
- why it is advantageous to transform attribute data into variable data
- how to transform attribute data into variable data
- the significance of the 1.5S shift, and how it can be utilised to infer long-term metric values
- the extent of your own authority within the project, and to whom you should report in the event of problems that you cannot resolve
Scope/range
Scope Performance
- Lead the activities within your area of responsibility to include all of the following:
- set out and communicate the purpose of the improvement activities
- involve the team in planning how the improvement activity will be achieved
- ensure each team member has individual objectives and understands how these objectives contribute to the overall improvement objective
- provide advice and support the team to achieve both team and individual improvement objectives
- motivate the team to present their own improvement ideas
- encourage the team and/or individuals to take the lead where appropriate
- agree the implementation of the improvement ideas
- negotiate any physical and/or financial resources required to implement the improvement activity (where appropriate)
- monitor the progress of improvement activities
- deal with any organisational problems identified during the improvement activity
- Lead Six Sigma metrics activities on both:
- products
- processes
- Confirm, for each of the activities covered:
- defects per million opportunities
- defects per unit
- rolled through put yield (Yrt)
- the sigma score
- Confirm and approve metrics, which are:
- long-term
- short-term
- variable or attribute