Leading workplace organisation activities

URN: SEMBIT404
Business Sectors (Suites): Business Improvement Techniques Suite 4
Developed by: Enginuity
Approved on: 2023

Overview

This standard covers the competences required to lead the application of a systemic approach to continuously making improvements to the workplace organisation.  It involves leading the activities that apply the principles and processes of workplace organisation.You will need to set standards and guidelines for the work area and its activity to determine where information, materials, tools and/or equipment are missing or require a new location and what improvements to the area or activity could be made.  You will be expected to lead the production and/or updating of standard operating procedures and visual controls for the work area, which could cover such things as producing shadow boards to standardise the storage and location of area equipment, colour coding of equipment, cleaning and maintenance of equipment, production operations, and health and safety.  The overall objective of the activity will be to make measurable improvements to the workplace organisation.

Your responsibilities will require you to comply with organisational policy and procedures for the activities undertaken, and to report any problems that you cannot solve, or that are outside your responsibility, to the relevant authority.  You will be expected to take full responsibility for your own actions, and the actions of others under your responsibility within the activity, and for the quality and accuracy of the work you carry out.

Your underpinning knowledge will provide a good understanding of the workplace organisation activity and the area in which you are working, and will provide an informed approach to the techniques and procedures used.  You will need to understand the principles of workplace organisation and their application, in adequate depth to provide a sound basis for carrying out the activities to the required criteria.  

Applying and advising on safe working practices will be a key issue throughout.


Performance criteria

You must be able to:

  1. work safely at all times, complying with health and safety and other relevant regulations, directives and guidelines
  2. lead the activities that apply the principles and process of workplace organisation within the work areas, and establish the area scores
  3. set standards and guidelines for situations where information, resources or equipment is missing or is in surplus and where improvements can be made
  4. lead the team activities that make improvements to workplace organisation
  5. lead the production and/or updating of standard operation procedures and visual controls that everyone works to within the area
  6. implement and monitor the progress of workplace improvements
  7. make measurable improvements to the workplace organisation

Knowledge and Understanding

You need to know and understand:

  1. how to work safely at all times, complying with health and safety and other relevant regulations, directives and guidelines
  2. how to plan the resources and time needed to carry out the agreed activity
  3. the factors to be considered when selecting a work area for an activity (including cleanliness, health and safety, product quality, equipment, organisation)
  4. the procedure used to identify and address surplus or missing equipment or resources (such as carrying out a 'red tagging' exercise)
  5. how to arrange and label the necessary resources or equipment for rapid identification and access
  6. how to correlate information to create or update standard operating procedures or other approved documentation
  7. how to evaluate and prioritise the improvements required for the workplace
  8. how to score and audit the workplace organisation
  9. the techniques required to communicate information using visual control systems (such as shadow boards, performance charts, Key Performance Indicators (KPI's))
  10. the extent of your own authority, and to whom you should report in the event of problems that you cannot resolve

Scope/range


Scope Performance

1.   Lead the activities within your area of responsibility to include all of the following:

    1. set out an communicate the purpose of the improvement activities involve the team in planning how the improvement activity will be achieved
    2. ensure each team member has individual objectives and understands how these objectives contribute to the overall improvement objective
    3. provide advice and support the team to achieve both team and individual improvement objectives
    4. motivate the team to present their own improvement ideas
    5. encourage the team and/or individuals to take the lead where appropriate
    6. agree the implementation of the improvement ideas, negotiate any physical and/or financial resources required to implement the improvement activity (where appropriate)
    7. monitor the progress of improvement activities
    8. deal with any organisational problems identified during the improvement activity

 

2.   Lead the production and/or updating of standard operation procedures which cover three of the following:

    1. cleaning of equipment/work area
    2. maintenance of equipment
    3. health and safety
    4. process procedures
    5. work operations
    6. working processes
    7. quality systems
    8. regulatory compliance system
    9. other specific areas

 

3.   Lead the production and/or updating of changes to visual controls, which cover three of the following:

    1. producing shadow boards or an alternative such as labelled racking and storage systems to standardise the storage and  location of area resources and/or equipment
    2. colour coding
    3. line status systems (such as line, process system)
    4. skills matrix
    5. performance measures
    6. process control boards
    7. improvement systems
    8. planning systems
    9. other specific items

 


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number

3

Indicative Review Date

2028

Validity

Current

Status

Original

Originating Organisation

Enginuity

Original URN

SEMBIT404

Relevant Occupations

Associate Professionals and Technical Occupations, Business and Finance Associate Professionals, Business Management, Business, Administration and Law.

SOC Code

2127

Keywords

Engineering; business; improvement; techniques; workplace; organisation; 5S; 5C; operating procedures; visual control