Carrying out aircraft routine servicing
Overview
This standard identifies the competences you need to carry out routine servicing of commercial, military or light aircraft, both fixed wing and rotary, in accordance with approved procedures. You will be required to select the appropriate tools and equipment to use, based on the servicing activities to be carried out, and to check that they are in a safe and serviceable condition. The servicing activities will involve assisting in de-fuelling, refuelling and replenishing gaseous systems, replenishing oil systems, checking undercarriages and wheels/skids, and completing servicing records.
Your responsibilities will require you to comply with organisational policy and procedures for the servicing activities undertaken, and to report any problems with these activities that you cannot personally resolve, or are outside your permitted authority, to the relevant people. You will be expected to work either with a high level of supervision or as a member of a team, and you will take personal responsibility for your own actions and for the quality and accuracy of the work that you carry out. You must demonstrate a significant personal contribution during the team activities, in order to satisfy the requirements of this standard, and competency in all the areas required by the standard must be demonstrated.
Your underpinning knowledge will be sufficient to provide a good understanding of your work, and will provide an informed approach to applying the appropriate aircraft servicing techniques and procedures. You will understand the systems being serviced, and their application, and will know about the replenishment equipment and fastening devices, in adequate depth to provide a sound basis for carrying out the activities to the required specification.
You will understand the safety precautions required when carrying out the aircraft servicing operations. You will be required to demonstrate safe working practices throughout, and will understand the responsibility you owe to yourself and others in the workplace.
Performance criteria
You must be able to:
- work safely at all times, complying with health and safety and other relevant regulations, directives and guidelines
- follow the relevant servicing schedules to carry out the required work
- carry out the servicing activities within the limits of your personal authority
- carry out the servicing activities in the specified sequence and in an agreed timescale
- report any instances where the servicing activities cannot be fully met or where there are identified defects outside the planned schedule
- complete relevant servicing records accurately and pass them on to the appropriate person
- dispose of waste materials in accordance with safe working practices and approved procedures
Knowledge and Understanding
You need to know and understand:
- the specific safety precautions and procedures to be observed whilst carrying out the aircraft servicing (including any specific legislation, regulations or codes of practice relating to the activities, equipment or materials)
- the health and safety requirements of the work area in which you are carrying out the aircraft servicing activities, and the responsibility these requirements place on you
- the authorisation you require to commence work on the aircraft
- the hazards associated with servicing the aircraft, and how they can be minimised
- the hazards associated with working on and replenishing aircraft systems (such as fuel, gaseous systems and oils), and how they can be minimised
- the protective equipment that you need to use for both personal protection (PPE) and protection of the aircraft
- the maintenance schedules and servicing specifications that are used during the servicing activities, and the importance of following the procedures listed in these documents
- the replenishments to be made, and the methods of replenishment
- electrical bonding/earthing specifications, and their importance
- how to identify the fuels, lubricants and gases to be used, and how to ensure that systems are not contaminated
- the procedures for checking undercarriages and wheels
- the quality control procedures to be followed during the servicing procedures
- how to conduct any necessary checks to ensure the system integrity and functionality
- the problems that can occur with the servicing and maintenance activities, and how these can be overcome
- the importance of correct securing and locking of connections
- the importance of tool control, and company tool control procedures
- how replenishment equipment is cared for, connected, operated and controlled
- the methods and equipment used to replenish aircraft systems, and how to check that the equipment is within its current certification dates
- the tools and equipment used in the servicing activities, and their calibration/care and control procedures.
- the importance of ensuring that, when the servicing is completed, the aircraft is free from dirt, swarf and foreign objects (FOD)
- the disposal methods for waste oil, fuel, other liquids and waste
- problems with the servicing procedures, and the importance of informing appropriate people of defects
- the recording documentation to be completed for the activities undertaken and, where appropriate, the importance of marking and identifying specific pieces of work in relation to the documentation
- the extent of your own responsibility, and whom you should report to if you have problems that you cannot resolve
Scope/range
Scope Performance
Carry out all of the following during the aircraft servicing activities:
- use the correct issue of the servicing or maintenance schedule
- use copies of relevant COSHH sheets, risk assessment and aircraft standards
- check the calibration dates of tools to be used
- obtain clearance to work on the aircraft, and observe the power isolation and safety procedures
- use appropriate and approved servicing techniques at all times
- return all tools and equipment to the correct location
- leave the work area in a safe and tidy condition
Assist in the re-fuelling or de-fuelling of the aircraft, to include carrying out three of the following:
- remove and refit access panels and structures
- check fuel filter indicators
- clean/replace fuel filters
- check the security and continuity of fuel equipment bonding/earthing
- re-fuel or de-fuel to the correct fuel load and distribution
Carry out all of the following during replenishment of gaseous systems:
- apply appropriate safety precautions to prevent oil or grease contamination
- ensure the electrical earth bonding of gaseous supply equipment
- monitor flow rates and storage pressures during the replenishment
- disconnect hoses safely and refit connection blanks
* *
Carry out both of the following during replenishment of oil/hydraulic systems:
- check/replace filters
- drain and replace oil, or top up oil reservoirs, as appropriate
Visually inspect undercarriages and wheels/skids, by carrying out five of the following checks:
- tyre impact damage
- corrosion
- fastener security
- tyre inflation pressures
- hydraulic leaks
- split-pin security
- tyre creep
- shock absorber extension
- skid damage
- floatation gear security
- other specific check
Carry out servicing work which complies with one of the following standards:
- Civil Aviation Authority (CAA)
- Ministry of Defence (MoD)
- customer standards and requirements
- Federal Aviation Authority (FAA)
- company standards and procedures
- manufacturers' specifications
Complete the relevant paperwork, to include one from the following, and pass it to the appropriate people:
- service schedule/log
- job cards
- aircraft service/flight log
Scope Knowledge
Values
Behaviours
Additional Information
You will be able to apply the appropriate behaviours required in the workplace to meet the job profile and overall company objectives, such as:
- strong work ethic
- positive attitude
- team player
- dependability
- responsibility
- honesty
- integrity
- motivation
- commitment