Provide quotes to customers

This standard covers the skills and knowledge required to provide prices to clients for the supply of fitted furniture products and services. Provision can include quotations in a number of formats: • verbal and written quotations • catalogues and price lists • electronic media including email

1. gather data required to prepare quotations following standard

operating procedures

2. obtain quotations/prices for products and services to be provided

by sub-contractors following standard operating procedures

3. calculate costs and prices following standard operating

procedures

4. record calculations following standard operating procedures
5. establish appropriate selling price following standard operating

procedures

6. identify any unique selling points (USP) and note these following

standard operating procedures

7. produce quotation in format required following standard operating

procedures

1. company procedures for preparation, production and presentation

of quotations

2. where data can be obtained and other sources available
3. products provided by others
4. how product quotes supplied by others are obtained
5. services provided by sub-contractors
6. how service quotes supplied by sub-contractors are obtained
7. how to produce costs and prices
8. standard operating procedures and documentation used
9. supporting documentation available, and when and how to use it
10. where to obtain any supporting documentation required
11. unique selling points for the products/services provided
12. how to present any unique selling points