Arrange repatriation of the deceased
URN: PPLFOS17
Business Sectors (Suites): Funeral Services
Developed by: People 1st
Approved on:
2022
Overview
This standard is about arranging for repatriation of the deceased back to the United Kingdom and also about repatriation to other countries.
This standard is for funeral directors and funeral arrangers when they have the authority to arrange repatriation.
When you have completed this standard you will be able to demonstrate your understanding of and ability to:
- Arrange repatriation of the deceased
Performance criteria
You must be able to:
1. inform the client about your funeral business’ services and fees associated with repatriation
2. advise clients on available consular or alternative support arrangements
3. agree and confirm with client the contract to act on their behalf to repatriate the deceased
4. comply with the relevant regulatory and legal requirements associated with repatriation of the deceased into the United Kingdom
5. follow the relevant regulations and legislation for identification of the deceased
6. comply with the involvement of the Coroner or Procurator Fiscal (if applicable)
7. liaise and make arrangements for third party or specialist funeral directing services required for the repatriation of the deceased
8. follow your funeral business’ processes and procedures to commence the process of repatriation of the deceased
9. check the completion of documentation required by your funeral business, the country of origin and the United Kingdom relevant to repatriation of the deceased
10. ensure accurate financial records are maintained for the repatriation in accordance with the arrangements made with the client
11. keep clients updated on progress with the repatriation
12. follow relevant regulatory and legislative requirements for the repatriation of cremated remains
13. ensure arrangements for and the process to repatriate the deceased adhere to any consular requirements (if applicable) and relevant regulatory and legal requirements if repatriating the deceased from the United Kingdom to another country
14. prepare the deceased to meet the requirements for repatriation
15. ensure all documentation required for repatriation is obtained, checked, completed, stored and distributed in adherence to relevant regulations, legislation, codes of practice and your funeral business’ policies and procedures
16. select the correct type of coffin and seal according to the requirements specified in the repatriation arrangements
17. ensure relevant financial details and arrangements to make payments are processed and recorded and shared with the client and third parties
Knowledge and Understanding
You need to know and understand:
1. the importance of advising clients of your funeral business’ services and fees associated with repatriation
2. why you need to agree and confirm a contract to act on behalf of the client to repatriate the deceased
3. the relevant regulatory and legislative requirements governing arrangements for the repatriation of the deceased into the United Kingdom
4. who instruction can be taken from when making arrangements for the repatriation of the deceased
5. the process for registration of a death outside of the United Kingdom
6. the circumstances and requirements under which there may be involvement of the Coroner or Procurator Fiscal when arranging repatriations back into the United Kingdom
7. the types of specialist funeral directing services which may be required during repatriation and what your funeral business’ policies and procedures are for obtaining them
8. the regulatory, legislative and your funeral business’ process and procedures required to commence arrangements for repatriation of the deceased
9. the purpose and requirements of documentation required by your funeral business, the country of origin and the United Kingdom relevant to repatriation of the deceased
10. how to manage the costs relating to repatriation of the deceased, including liaison with third parties and keeping of accurate records
11. why clients need to be updated about arrangements for repatriation of the deceased
12. the relevant regulatory, legislative and consular requirements when arranging for repatriation of the deceased from the UK to another country
13. the actions which must be taken when preparing the deceased for repatriation to another country
14. the factors influencing the selection of type and the sealing of the coffin
15. the range of financial arrangements required for repatriation from the United Kingdom to another country
Scope/range
Third parties – clients, transport authorities and organisations, and the Coroner office or Procurator Fiscal office.
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
The standards in the funeral operations suite should be complemented by pan-sector standards such as working relationships, business, administration and resource management, as well as any other specific requirements of the employer.
External Links
Version Number
2
Indicative Review Date
2027
Validity
Current
Status
Original
Originating Organisation
People 1st International Ltd
Original URN
PPLFOS17
Relevant Occupations
Funeral Director, Funeral Director’s Assistant, Funeral Services Attendant, Funeral Services Operative, Funeral Arranger
SOC Code
6138
Keywords
Funerals; funerary; undertakers; undertaking; plans; planning; coordinates; coordinating; co-ordinates; co-ordinating; repatriation