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Arrange the cremation of the deceased

URN: PPLFOS15
Business Sectors (Suites): Funeral Services
Developed by: People 1st
Approved on: 2022

Overview

This standard is about arranging cremation for the deceased. It involves complying with relevant regulation and legislation and agreeing and arranging the memorialisation of ashes/cremated remains.

This standard is for funeral directors, funeral director’s assistants and funeral arrangers.

When you have completed this standard you will be able to demonstrate your understanding of and ability to:

  • Arrange the cremation of the deceased

Performance criteria

You must be able to:

1. comply with relevant regulations, legislation and codes of practice which apply to the arrangement of the cremation for the deceased 2. complete statutory and non-statutory documentation relevant to the cremation of the deceased 3. advise the client or their nominated representative of their right to inspect statutory and non-statutory documentation relating to the cremation 4. identify the types of implants which must be removed from the deceased prior to cremation 5. correspond and maintain records with crematoria staff in accordance with relevant regulations, legislation, codes of practice and your funeral business’ policies and procedures 6. explain to your client the process of recovery of ashes/cremated remains and responsibility of the crematoria during recovery 7. explain the cremation process to your client 8. explain to clients who have lost a foetus the cremation procedure for the disposal of foetal remains 9. communicate options for the disposal of ashes/cremated remains to the client 10. follow your funeral business’ designated procedures relating to recording, release and secure retention of ashes/cremated remains after a cremation 11. follow your funeral business’ designated procedures for safe keeping of historic ashes/cremated remains 12. follow relevant regulations, legislation, codes of practice and your funeral business’ policies and procedures and client’s wishes for scattering ashes/cremated remains at the crematorium 13. follow relevant regulations, legislation, codes of practice and your funeral business’ policies and procedures for interment of ashes/cremated remains in a cemetery or churchyard 14. follow the procedures for placing ashes/cremated remains in a Columbarium when requested by your client 15. offer relevant cremation products to your client for retention or keepsake of ashes/cremated remains

Knowledge and Understanding

You need to know and understand:

1. the regulatory and legislative requirements and your funeral business’ policies and procedures relevant to the arrangement of cremations 2. the statutory and non-statutory documentation relevant to the cremation of the deceased 3. the importance of a client's right to inspect documentation relating the cremation when you arrange a funeral 4. which implants must be removed safely from the deceased prior to cremation and why this is important 5. the range of services available at crematoria with whom you work and the process to liaise with them when making arrangements for a cremation 6. the process for recovery of ashes/cremated remains and the responsibility of the crematoria during the process 7. the cremation process for the deceased 8. the cremation process for the disposal of foetal remains 9. the options available to your client for the disposal of ashes/cremated remains after the cremation 10. the legal definition of ashes/cremated remains following the cremation of the deceased 11. the relevant regulations, legislation, codes of practice and your funeral business’ policies and procedures which must be followed for recording, release and secure retention of ashes/cremated remains 12. the relevant regulations, legislation, codes of practice and your funeral business’ policies and procedures for safe keeping of historic ashes/cremated remains, including the period for which they must be retained 13. the relevant regulations, legislation, codes of practice and your funeral business’ policies and procedures for scattering ashes/cremated remains at the crematorium 14. the relevant regulations, legislation, codes of practice and your funeral business’ policies and procedures for interment of ashes/cremated remains in a cemetery or churchyard 15. the relevant regulations, legislation, codes of practice and your funeral business’ policies and procedures for placing ashes/cremated remains in a Columbarium 16. the range of cremation products offered by your organisation for the retention and keepsake of ashes/cremated remains

Scope/range

When planning for cremation, you must show that you can achieve the outcome when dealing with each of the following:

1. Authorities:
1.1. legal authorities
1.2. coroner / procurator fiscal
1.3. local authorities and organisations managing cemeteries and crematoria
1.4. religious establishments

2. The deceased:
2.1. non-viable foetus
2.2. stillbirth
2.3. live birth
2.4. baby
2.5. child
2.6. young adult
2.7. adult

3. Additional services:
3.1. for the deceased
3.2. for the conduct of the funeral and disposal of the deceased
3.3. for the mourners

4. Internal resources:
4.1. personnel
4.2. products and services
4.3. final coffining arrangements

5. Documentation for:
5.1. cremation
5.2. special arrangements for scattering of ashes/cremated remains

When providing information about cremation, you must show that you can achieve the outcome when dealing with each of the following:

1. Authorities:
1.1. legal authorities
1.2. local authorities and organisations managing cemeteries and crematoria

2. Additional services:
2.1. for the safe disposal or safekeeping of ashes/cremated remains

Scope Performance

Scope Knowledge

Values

Behaviours

Skills

Glossary

Links To Other NOS

The standards in the funeral operations suite should be complemented by pan-sector standards such as working relationships, business, administration and resource management, as well as any other specific requirements of the employer.

External Links

Version Number

2

Indicative Review Date

2027

Validity

Current

Status

Original

Originating Organisation

People 1st International Ltd

Original URN

PPLFOS15

Relevant Occupations

Funeral Director, Funeral Director’s Assistant, Funeral Services Attendant, Funeral Services Operative, Funeral Arranger

SOC Code

6138

Keywords

Funerals; funerary; undertakers; undertaking; plans; planning; coordinates; coordinating; co-ordinates; co-ordinating; cremation; cremate