Identify clients' requirements at first call LEGACY

URN: PPLFOS04L
Business Sectors (Suites): Funeral Services
Developed by: People 1st
Approved on: 2022

Overview


Performance criteria

You must be able to:


Knowledge and Understanding

You need to know and understand:


Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number


Indicative Review Date

2022

Validity

Legacy

Status

Original

Originating Organisation


Original URN


Relevant Occupations

Funeral Director, Funeral Director’s Assistant, Funeral Services Attendant, Funeral Services Operative, Funeral Arranger

SOC Code

6138

Keywords

Funeral; first call; arrangement; notification