Identify and respond to deviations from the planned flight schedule in an airport/airfield
URN: PPLAOG93
Business Sectors (Suites): Aviation Operations on the Ground
Developed by: People 1st
Approved on:
2021
Overview
This is about identifying and responding to deviations from the planned daily flight schedule for aircraft arrivals and departures. The ability to identify and respond to events which may create such deviations is essential to any airport/airfield.
This standard is for those whose role involves allocating stands for arriving aircraft and / or moving passengers to departing aircraft and from arriving aircraft through the terminal. It is particularly relevant for those who undertake a control room role or operate in airside operations.
When you have completed this standard, you will be able to demonstrate your knowledge of and ability to:
• Identify and respond to deviations from the planned flight schedule in an airport/airfield
Performance criteria
You must be able to:
1. Obtain the required information for identifying deviations from the planned flight schedule in line with organisational, airport/airfield and airline procedures
2. Analyse, evaluate and establish the effect of the information on the planned flight schedule, the airport/airfield, airline and passengers
3. Establish the implications of alternative courses of action, taking all influencing factors into account
4. Establish the availability of required resources for responding to deviations from the planned flight schedule
5. Take the required actions to respond to deviations from the planned flight schedule in line with organisational, airport/airfield and airline procedures
6. Communicate to colleagues, airlines and airside operators the actions taken in response to deviations from the planned flight schedule in line with organisational, airport/airfield and airline procedures
7. Complete and process the required documentation in line with organisational, airport/airfield and airline procedures and relevant legal requirements
Knowledge and Understanding
You need to know and understand:
1. The types of operational information to obtain to support the identification of deviations from the planned flight schedule in an airport/airfield
2. Your organisation’s, airport’s and airline’s procedures for obtaining information to identify deviations from the planned flight schedule
3. Your role, responsibilities and level of authority for identifying and responding to deviations from the planned flight schedules in an airport/airfield
4. The daily aircraft arrival and departure schedule in operation within your area of control
5. How to analyse and evaluate information and establish its effect on the planned flight schedule, airport/airfield, airline and passengers
6. How to identify both an actual and a potential deviation from the planned schedule
7. The influencing factors to consider when responding to deviations from the planned flight schedule in an airport/airfield
8. How to establish the resource requirements and the availability of resources for responding to deviations from the planned flight schedule
9. The actions to take when responding to deviations from the planned flight schedule
10. The type of information to communicate to colleagues, airlines and airside operators
11. The timing and methods of communication for your organisation, the airport/airfield and airlines affected by deviations from the planned schedule
12. Your organisation’s, airport’s/airfields’ and airline’s procedures and relevant legal requirements for completing and processing documentation in relation to deviations to the planned flight schedule
Scope/range
The types of operational information includes:
a) Flight schedules, arrival and departure times
b) Flight progress
c) Changes to routes and route planning
d) Flight destinations or alternative destinations
e) Aircraft availability
f) Aircraft characteristics
g) Equipment carried
h) Aircraft maintenance
i) Stand availability
j) Stand maintenance
k) Aircraft turnround time
l) Airport equipment
m) Airport ground procedures
n) Legal requirements for fuel
o) Crew rostering
p) Crew qualifications and currency
q) Weather conditions
r) Airport activities or status
s) Airspace restrictions
Influencing factors include:
a) The needs of the airport and airlines
b) Relevant regulatory requirements
c) Safety requirements
d) Cost control requirements
e) Service level agreements
f) The need for airline punctuality
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
2
Indicative Review Date
2026
Validity
Current
Status
Original
Originating Organisation
People 1st
Original URN
PPLAOG93
Relevant Occupations
Transport Drivers and Operatives, Transport Operations and Maintenance
SOC Code
8233
Keywords
airport; aircraft; arrivals; departures; control room